I process and handle the all of the forwarding and return to send mail for the Charleston WV Processing and Distribution Center. Due to my familiarity with the contract and that an immediate need had arisen, I am a union steward that helps represent the 160+ mail handlers at my location.

Manage membership rosters and work with employees/management to ensure a healthy contract compliant relationship. In addition to my union duties, I manually sort mail and split my time in the Nixie unit; working the wayward mail that requires technical expertise to process. I assist in the registry unit, a high secure section that processes daily bank deposits and high value mail. I am a on-the-job trainer and am certified to train other people to become trainers.

Manage supplies for the Western District of the United States Postal Service. Creation of picklists used on the District and National levels for ordering supplies that represent the best value through internal purchasing systems. Approval oversight on purchases for all 6000+ employees, 3 processing facilities and 442 Retail Offices within the district.

Oversaw 2 different units within the Buffalo Processing and Distribution Center. Managed the scheduling and placement of 40-50 employees. Applied advanced systems thinking to ensure the timely flow of mail with an constant goal of eliminating bottlenecks.

Coordinated the elective payroll contributions for 3000+ employees within the Western New York area. By ensuring information flowed and everyone had ample opportunity to join, various charities shared donations totaling almost $800,000.