Tom Murray Email & Phone Number

Mokena, Il

South Holland

➤ Successfully generating new business development and customer sales growth, recruiting new Dealers and retaining existing by capturing a larger share of their business, while focusing on servicing the needs of the customers with a value-added, professional, and enthusiastic attitude.➤ Increasing unitary market share through aggressive development of new business relationships within territory, as well as contributing to annual strategic market planning and the sales forecasting process for the designated sales territory.➤ Cultivating customer relationships with the Sales team by connecting appropriate team members with key personnel, while executing the sales cycle, including customer communication and management, documentation and reporting.➤ Calling on design build, replacement, plan, and spec contractors, and capitalizing on resources available through the Larson Company and suppliers to maximize potential of prospective customers.➤ Proactively supporting assigned customers in profitable growth opportunities through introductions of the Larson company's complete line of products, promotions, and services, while maintaining accurate documentation and communication mediums to address customer status.➤ Elevating the company's differentiated position in the market through provision of value-added products and services in order to enhance the customer experience and preference for the Company.➤ Leveraging years of success in the field with sales and installations to educate Dealers on how to better use the programs from Packard, Mitsubishi, Zoom Lock, and Nu Calgon including showing them how to better utilize the parts and accessories.➤ Contributing to the day-to-day Branch operations of this leading wholesale Distributor of Heating, Ventilation, Air Conditioning, and Refrigeration equipment, parts, and supplies, which includes.

Mokena, Il

➤ Led the development of Residential business objectives in support of corporate business objectives and brand strategy, while handling sales planning including development and realization of opportunities within the Residential vertical.➤ Successfully grew Residential sales from $150K to $750,880, while also preparing quarterly reports for Home Depot highlighting opportunities and successes with 4 stores in NW Indiana and 11 in Illinois.➤ Effectively managed the entire sales process with the consumer including in-home consultations, design, job layout, and job costing, as well as collaborated with Distributor staff, Manufacturer Representatives, and contractors on business development and sales activities or projects.➤ Successfully managed, selected, trained, motivated, developed, and retained a high-performance independent Rep network, and provided effect sales process management including directing activities in the vertical, tracking KPIs and metrics, reviewing sales achievement.➤ Trained in-store Appointment Generators on lead generation and product knowledge as well as conducted weekly training sessions with Home Depot store employees, as well as managed job start-ups with the Install team as the Home Depot Service Provider.➤ Implemented and maintained policies, procedures, and regional/intra-departmental communications, while maintaining managerial relationships by encouraging and providing a timely, two-way flow of information between management, rep agencies, and user groups.➤ Actively participated in Distributor Sales planning, including developing Distributor sales personnel to be proficient in selling/offering Mitsubishi products to residential contractors, while advising the Residential Manager or Sr Regional Sales Rep I/II on market conditions.

Mokena, Il

➤ Successfully provided overall leadership on projects, supervising all construction activities, while creating and managing policy and procedures for arrival, set-up, installation, and clean up on all new construction sites.➤ Effectively led 10-15 Install teams who were working with over 30 Residential Builders, with 150-1000 home subdivisions, to execute and install HVAC jobs, ensuring on-time and on-budget delivery.➤ Provided installation and customer service training for Installers, while also regularly evaluating Technicians' overall performance and outlook through detailed reports, testing, and coaching.➤ Coordinated job layouts, logistics plans, phasing, and preliminary schedules, working with other trades including Plumbers, Electricians, and Carpenters, while creating implementation plans to increase the company's overall efficiency on new construction sites.➤ Generated weekly status updates, including updating the master schedule for presentation at client meetings, while distributing and discussing 2-week look-ahead schedules with the Project team.

Mokena, Il