Thomas Nolan Email & Phone Number

Powhatan Virginia

Currently the PSAP-911 Center is under the Sheriff's Office. The PSAP 911- Center transferred over to the County on July 1, 2017.

• Promoted from sergeant to lieutenant, given leadership roles and assignments ranging from Officer­In-­Charge and Acting Captain of various precincts within the city of Richmond to the acting Director of the Division of.
• Awarded five Meritorious and five Excellent Police Duty Medals
• Court­recognized expert witness, street­level narcotics trafficking
• Two Unit Citations
• Good Conduct Medal, Safe Driving Medal

• Assisted in the design and implementation of a standalone, City Department 911 Center. Duties included giving presentations to the city council, Chief Administrator for the City and his staff, as well as overseeing.
• Program manager over implementation of a new, 2.5 million dollar upgrade for DEC (New Generation phone & CADsystem)
• Significantly improved overall operational performance of the City of Richmond’s 911 Center via implementation ofaggressive, inhouseand national processing standards
• ICPA and VCPI awards for Community Policing Programs (CAPS)
• Design and implementation of Vanquish program (School Resource Officer)

• Division management of DEC with over 115 employees, receiving over 380,000 E911 calls and processing over 700,000per year. Management of a $2.7 million dollar operating budget.Key Accomplishments
• Lead division through significant challenges and changes, resulting in substantial operational improvements
• Institution and oversight of the Association of Public Safety Officials (APCO) recommendations for the establishment of a Quality Control Supervisor and internal Quality Assurance (QA) standards
• Implementation of a Broadband Payment Plan
• Expansion of communications career opportunities via rewarding additional responsibilities, certifications and performance
• Active participation in a regional procurement of a new Next Generation multimilliondollar, multijurisdictional 800 MHZ P25 radio system

• Executive Officer was responsible for ensuring the center’s equipment and building were properly maintained. Assisted with identifying critical needs and improvements by working on the operational budget for the.
• Replaced Legacy Analog 911 telephone system with a state of the art, digital Next Generation Emergency Communications System, which laid the foundation and infrastructure to support Next Generation 911 (NG911) technology
• Upgraded ComputerAided Dispatch (CAD) hub for the formation of a CADtoCAD interface between the DEC and the Virginia Commonwealth University Police Department (VCUPD); thus creating an expedient, automated method for.
• Facilitated subsequent upgrades to CAD system (Intergraph)
• Oversaw installation of redundant digital recording systems
• Improvement and installation of new work environment on operations floor which increased overall performance, as it related to providing critical services to citizens

• Responsible for deployment and actions of 105 Sworn. Officers within precinct boundaries received at least 5% more calls for service than any other precinct.Key Accomplishments
• Received an Excellent Police Duty Medal for significant reductions in violent and property crimes

• Tasked to support the Precinct Commander, attend meetings and manage the precinct personnel in the event of the Commander’s absence.Key Accomplishments
• Worked on narcotics hotspotlocations within the precinct to reduce associated crimes and neighborhood impact
• Managed precinct resources and budgets
• Managed and maintained relationships with all stakeholders, including community organizations and business leaders

• Leader of Focus Mission Team, which worked with federal task force agents such as the DEA, FBI and ATF in targeted enforcement in high impact neighborhoods and shared intelligence information to forecast future.
• Conduction of bi­monthly case investigations review with robbery detectives
• Highest clearance rates in precinct out of all other robbery detectives throughout department

• Sector Lieutenant of Downtown Richmond sector, in charge of managing the police resources and crime issues for the area. Duties included community outreach, presentations and creation and implementation of prevention.
• Supervised 2 sergeants and 27 officers within sector
• Maintained relationships with fellow branches of law enforcement such as the precinct detectives, Special Operations and Narcotics so as to work together to improve overall department effectiveness

• The Community Assisted Public Safety (CAPS) Unit investigated abandoned or common nuisance properties for compliance with building, tax, fire and health codes. The CAPS Unit objective was to bring the property back.
• Significant collections in tax delinquent properties
• Reductions in criminal incidents via followup inspections and property owner compliance
• Utilized ABC and ATF during commercial property investigations and inspections
• ICPA (international Chiefs of Police Association and VCPI (Virginia Chiefs of Police Institute awards for community policing programs for CAPS

• Leader of the South “A” Platoon. Responsibilities were to address any and all community complaints and allocate resources as needed, based on crime trends. Key Accomplishments
• Supervised 2 sergeants and 18 officers
• Served as the Watch Commander every midnight shift for a six month period.
• All members of the Unit was awarded the Department’s Meritorious Police Duty Medal

• Directly supervised seven 1​st​ Precinct Patrol Officers and assigned them to address crime issues within their precincts beat. Key Accomplishments
• Constantly evaluated each officer and ensured they understood Department and Precinct goals and objectives.

• Directed 15 police officers, assigned to 7 high schools and 8 middle schools as School Resource Officers. Also served as the Executive Director over the Richmond Police Athletic Program. PAL consisted of business and.
• Designed and implemented Youth Prevention/Vanquish Unit program
• Developed community outreach programs such and improved the Police Athletic League (PAL) by taking the organization from bankruptcy to having over $200,000. in reserves upon my transfer.
• Decreased Truancy violations at the High Schools by half from the start of the truancy sweep program

• Worked as a police officer for the Street Enforcement Unit (SEU); objective was the address high crime locations and on­going citizens’ complaints.Key Accomplishments
• While assigned to SEU and on loan to DEA Task Force made several significant arrests of violent drug traffickers. These key arrests and investigation intelligence about the “ Poison Clan” gang that committed over a.

• Evening Shift Officer assigned to beat 310, Highland Park neighborhood. Responded to radio calls and was proactive in seeking assistance from the community.Key Accomplishments
• Assisted with the arrest and conviction of a murder suspect. Developed a strong relationship with the community andthis resulted in sharing of information about criminals and their actions in the neighborhoods. Through.

Master Of Public Administration (M.P.A.), Public Administration

Public Administration

Bachelor Of Arts (B.A.), Criminal Justice

MPA - BA