Thomas O'Halloran Email & Phone Number

Buidling 1, University Technology Centre, Curraheen Road, Cork

Design and manage seamless integration solutions for business intelligence platforms, including Tableau, ensuring optimal data flow and performance.Oversee and enhance data collection processes from NetSuite to SQL Server, ensuring seamless data integration and maintaining database integrityDesign and manage eCommerce content-driven systems using technologies such as Next.js and Sanity, ensuring seamless user experiences and optimized content management

Buidling 1, University Technology Centre, Curraheen Road, Cork

Cit, County Cork, Ireland

Working as part of a team to develop software products for clientsDevelopment experience using HTML, CSS, and JavascriptDesign and develop a front end application for a content management system using AngularJS and SignalRAnalysing and debugging codeParticipate in daily and weekly team meetings with project updates.

Model Farm Road, Cork, Ireland

Performed as part of a 4 person team to ensure all claims were assessed within the agreed service level targetsSelected as part of a team to meet the Financial Regulator and demonstrate company values on how associates treat customers fairlyAchieved a monthly award for creating a complex Excel spreadsheet to track the daily and monthly productivity for all claims agentsMaintained excellent claim records while producing high productivity on a daily basisMaintained the 90% service level to assess all claims within 5 days of being achievedFacilitated in the knowledge transfer of the claims team operations to the new office in the UKSelected to complete weekly workbooks and reports and ensured over 10,000 payments were done accurately and third parties were paid promptly

Model Farm Road, Cork, Ireland

Performed as part of a 20 person team to ensure all calls were handled within the agreed service level of 20 secondsApplied excellent listening and questioning skills to answer and solve customer queries/problemsSimplified complex terms and conditions so all customers fully understood the cover their policy provided

Fermoy, Co. Cork, Ireland

Managed the daily running of the Abbey bar and entrusted to open and close the bar and balance daily takings.Compiled weekly report to track the daily takings for the Abbey barConducted training with new hires to ensure maximum flexibility

Fermoy, Co. Cork, Ireland

Performed as part of a 10 person team to ensure all customers were served promptlySelected to provide cover across 3 bars within the premises during busy periods