Thomas O'Leary Email and Phone Number
Thomas O'Leary work email
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Thomas O'Leary personal email
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As a Zero Trust Engineer with over 14 years of experience, I specialize in optimizing network security and system performance to meet the evolving demands of today's digital landscape. My expertise encompasses change management, IT planning, and innovative solutions, all aimed at driving advanced cybersecurity measures and facilitating seamless digital transformations.During my 11 years with the NJ Courts, I played a pivotal role in ushering in a new era of digital transformation. The onset of the pandemic accelerated the need for innovation, and I was at the forefront of this shift. I successfully led the transition from in-person court hearings to virtual platforms, implementing Zoom to ensure that court proceedings continued smoothly and safely. To enhance public access, I facilitated livestreaming, allowing citizens to engage with the court system from anywhere.Additionally, I spearheaded the implementation of Zscaler, enabling our team to work remotely while maintaining robust security and connectivity to essential applications. My focus on collaboration and tailored solutions has not only enhanced operational efficiency but also improved customer satisfaction across the board.I am passionate about leveraging technology to create secure and accessible environments. Let’s connect and explore how we can drive innovation together!
Zscaler
View- Website:
- zscaler.com
- Employees:
- 2374
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Zscaler Engineer-SledZscaler Sep 2024 - PresentNew York City Metropolitan Area -
Principal EngineerOptiv Sep 2023 - Sep 2024• Resolve complex SASE/SSE issues, optimizing client systems and improving reliability.• Host multi-party troubleshooting calls, ensuring effective communication and resolution.• Maintain and update knowledgebase documentation for accurate technical support.• Lead projects to enhance system performance, significantly boosting client satisfaction.• Analyze client needs to integrate advanced SASE/SSE solutions, enhancing system reliability.• Spearheading seamless integration of cloud-based security protocols, enhancing system defenses.• Foster a collaborative environment to enhance skill-sharing and problem-solving among team members.• Optimized SASE/SSE systems, achieving enhanced client system reliability.• Conducted in-depth analyses to tailor advanced SASE/SSE solutions for clients. -
Administrative Supervisor - Wan Field TeamNew Jersey Courts Feb 2023 - Sep 2023United States• Supervised technical support for 450+ courts, ensuring optimal hardware and software functionality.• Implemented Salesforce workflows, improving support tracking and efficiency.• Migrated 2500+ users to OneDrive, enhancing data access and security.• Managed IT policies and tools, including Group Policy, SCCM, and Office 365.• Maintained critical inventory for break/fix scenarios, optimizing resource allocation.• Initiated comprehensive digital transformation for enhanced data integrity.• Refined IT asset management, achieving optimal resource utilization.• Championed innovative IT solutions, elevating user satisfaction. -
Information Technology Analyst IiiNew Jersey Courts Dec 2016 - Feb 2023Trenton, New Jersey• Led statewide deployment of Zscaler, enhancing network security and user experience.• Implemented cybersecurity measures, reducing system vulnerabilities.• Managed critical IT infrastructure, focusing on security and efficiency.• Executed statewide rollout of Microsoft Teams and Zoom, improving virtual court efficiency.• Designed and managed Poly Video Infrastructure, optimizing courtroom A/V systems.• Forecasted tech trends, aligning NJ Courts with future digital practices.• Spearheaded IT policy revisions to boost compliance and operational agility.• Pioneered digital transformation initiatives, setting a roadmap for future tech adoption.• Led cross-functional teams to integrate technology and court operations seamlessly.• Facilitated team workshops to elevate IT operational standards and practices. -
Information Technology Analyst IiNew Jersey Courts Oct 2014 - Dec 2016Trenton, Nj• Managed Polycom and Skype for Business infrastructures, enhancing communication systems for 200+ users.• Processed RMA requests and supported IT staff, improving equipment turnaround time and user satisfaction.• Handled day-to-day operations, contributing to an increase in system reliability and user efficiency.• Optimized Polycom and Skype infrastructures, enhancing operational efficiency.• Led conference support, significantly improving meeting setups and technical reliability.• Managed break/fix processes for video units, ensuring minimal downtime and high service quality.• Provided exemplary support to Vicinage IT staff, fostering a collaborative work environment.• Enhanced team expertise by delivering targeted IT training sessions.• Introduced cost-saving upgrades to Polycom systems, reducing operational expenses. -
Information Technology Analyst INew Jersey Courts Oct 2012 - Oct 2014Trenton, New Jersey, United States• Managed network infrastructure, ensuring uptime and security, optimizing performance across 50+ devices.• Oversaw FTP server operations, ensuring secure and efficient file transfers for all departments.• Administered Cisco firewalls, LAN, and wireless networks, enhancing connectivity and network stability.• Optimized network security, enhancing system defenses, managed Cisco firewall, LAN, wireless networks.• Led Websense administration, bolstered data protection and web filtering efficiency.• Administered Barracuda reverse proxy, ensuring robust access control and threat prevention.• Supported IT infrastructure, ensured seamless network operations and system availability.• Implemented network segmentation, reducing risk of data breaches significantly.• Developed a comprehensive disaster recovery plan, minimizing potential downtime. -
Network EngineerWindstream Communications Apr 2012 - Sep 2012 -
Network Operations Center TechnicianIpr International Dec 2011 - Apr 2012Wilmington DelawareDaily OperationsLog Missed backupsRouter and Switch ConfigurationCreate and Resolve Tickets -
Faculty Assistant At Devry UniversityDevry University Nov 2011 - Mar 2012 -
General ManagerHarvest Moon Brewery/Cafe Jan 2000 - Aug 2009• Coordinate daily Front of the House and Back of the House restaurant operations• Supervise 15 employees• Appraise staff performance and provide feedback to improve productivity • Train new and current employees on proper customer service practices• Deliver superior service and maximize customer satisfaction
Thomas O'Leary Skills
Thomas O'Leary Education Details
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3.92 -
Rutgers, The State University Of New Jersey-New Brunswick -
Brookdale Community CollegeMath/Science
Frequently Asked Questions about Thomas O'Leary
What company does Thomas O'Leary work for?
Thomas O'Leary works for Zscaler
What is Thomas O'Leary's role at the current company?
Thomas O'Leary's current role is Zscaler Engineer - SLED - Northeast.
What is Thomas O'Leary's email address?
Thomas O'Leary's email address is th****@****ail.com
What schools did Thomas O'Leary attend?
Thomas O'Leary attended Devry University, Rutgers, The State University Of New Jersey-New Brunswick, Brookdale Community College.
What skills is Thomas O'Leary known for?
Thomas O'Leary has skills like Networking, Troubleshooting, Routers, Microsoft Office, Firewalls, Windows, Outlook, Cisco Technologies, Network Engineering, Cisco Ios, Switches, Data Center.
Who are Thomas O'Leary's colleagues?
Thomas O'Leary's colleagues are Gayathri Sivakumar, Fetiya Oumer, Ca Pooja Verma, Stephanie Boo, Ritam Roy, Christy (Chris) Fellows, Ccwp, Vishwachand Palla.
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