Thomas Pantelakis Email & Phone Number

• Allocation and management of referrals to the accommodation team.
• Assisting accommodation advisors and management with any queries or issues.
• Editing and maintaining various spreadsheets and documents/meetings.
• Managing multiple email inboxes with and messaging systems.
• Working with various applications and programs.

Kingston Upon Hull, England, United Kingdom

• Assisting clients with any queries or issues, chasing any updates regarding clients' vehicle repairs.
• Liaising with clients, insurance companies and suppliers.
• Training new starters on company systems and protocols.
• Maintaining rapport with clients, old and new, whilst building relationships with prospective clients.
• Computer and IT skills on various company systems.

Kingston Upon Hull, England, United Kingdom

• Working in a fast paced environment, taking inbound and making outbound calls to assist customers and help them set suitable arrangements.
• Adapting and overcoming any situation in a professional and courteous manner with 100% customer focus.
• Writing out disputes regarding accounts and liaising with clients via the Wescot agent system.
• Filling out settlement forms and sending these to clients.
• Contacting customers regarding their accounts and collecting any information needed.
• Reviewing agent's calls and learning from these in a fast paced working environment.

Kingston Upon Hull, England Metropolitan Area

• Assisting customers who needed help choosing shoes and recommending the best products to suit their needs.
• Working as part of a team to make sure each customer got served with a high quality of service.
• Putting orders through a till and dealing with money.
• Communicating with other staff members to make sure the job was done quickly and effectively.
• Up-selling products to customers - such as innersoles and laces.
• Working in a stock room handling full deliveries.

Bachelor Of Science (Bsc), Film Production Technology

A Level, Media Studies, C

Activities and Societies: Media Studies A Level/ B tech Moving image production Merit/Merit /B tech Editing.

Maths English Science Level C

Activities and Societies: GCSE's at grade C.