Thomas Pero Email & Phone Number

Us, Uk, Eu, And Apac

Culturally competent and accomplished leader with broad global operations experience developed in varied industries including Health Care, Life Sciences, Medical Kitting, Biorepository, Information, Service, and Manufacturing. Proven track record of leading teams and organizations implementing corporate initiatives through collaboration driving operational excellence, innovation, revenue growth, and customer satisfaction. Intellectually curious with high emotional intelligence and passion for mentorship.Led acquisition integration, capital projects, project management office, and process improvement. • Assumed leadership of SAP ERP implementation to turn around over budget and behind schedule project to a successfully meet and exceed operational KPIs.• Executed construction and certification of state-of-the-art Biorepository in Frankfurt, Germany on time and within budget despite Covid impacts to labor and supply chain.• Led transitional site interim management team for primary $70M/450 employee North American kitting operation, immediately improving site safety, morale, and retention. • Developed and implemented business continuity solutions in response to Brexit and EU MDR requirements.• Established short term SOPs to initiate expansion into China and developed strategic organizational and legal entity structure to support planned growth.• Advanced process documentation, customer lists, pipeline development and identified and installed leadership to secure $5M+ business line.• Built five-year strategic global facility portfolio including expansion in Asia, Europe, and North America with planned capital investments of $30M+.

Philadelphia, Pennsylvania, United States

Executive leader of global business services organization. • Executed aggressive transition plans to separate and stand-up divested business unit. • Interfaced with Legal, Treasury, Human Resources, Acquirer’s team, and outside council to ensure compliant and detailed transition. • Developed organizational plans for global 40 FTE team for Credit and Collections, Order Entry and Billing, Cash Applications, Accounts Payable, Payroll, and additional reporting and support teams.• Designed real estate and facility plan required to support strategic operations including TSA negotiations with selling organization.• Led contract negotiation for outsourced $1.5M, 50 employee operation in India that included General Accounting, Accounts Payable, and Cash Application functions.• Negotiated partnerships with providers in Russia and LatAm and fostered relationships for other internal organizations. Built global teams including recruitment in key areas of LatAm, AsiaPac, Europe, and India.• Migrated business processes from Costa Rica to India to drive higher consistency, quality, and productivity generating cost savings of $1.2M with no interruption to service.• Change Management Leader and Process owner for NetSuite ERP implementation

Philadelphia, Pennsylvania, United States

Business Unit lead for global corporate level consolidation, cost reduction initiatives, and M&A due diligence. • Directed and successfully negotiated with European works councils.• Completed diligence on multiple acquisition targets ranging from $1.5-45M, authored board level recommendations, developed and implemented integration plans.• Program managed business unit $18M cost reduction initiative including plan development, dashboard update, and executive and staff level communications.• Eliminated over $2M in annual real estate operating expense by consolidating operations to centralized locations in US, UK, EU, India, LatAm, and Russia.• Conducted business operational audits including expense evaluation, process mapping, staff planning and development, and forecasting. • Renegotiated vended services agreement to achieve a 33% and $400K annual cost reduction.

Collegeville, Pennsylvania, United States

Managed, mentored, and challenged team of Black Belts and Program Managed cross functional teams to drive productivity and efficiency improvements to meet corporate goals. Developed strategic plan, forecast model, and implemented productivity and financial performance metrics. Deployed focused training to field operations and led change management. Identified opportunities to optimize company assets, increase patient volume, and profitability.

Collegeville, Pennsylvania, United States

Migrated over 10,000 specimen volume per day from two closing labs using field logistics, contracted ground, and air services facilitating savings of over $5M and exceeding feasibility study plan in both arrival time and cost. Targeted $2.4M in savings and improved customer service by identifying and developing Dispatch Consolidation analysis and plan.Responsible for Employer Solutions Logistics network ensuring daily movement of specimens to testing labs.

Master Of Business Administration - Mba, Operations Management

Bachelor Of Science - Bs, Mechanical Engineering