- responsible for Sales & Marketing in the pre-opening Team- successful opening of the hotel in June 2018 - disciplinary & professional leadership of the Sales & Marketing team- responsible for rapid establishment on the market- creation of the Sales & Marketing annual budget plan - planning and execution of all S&M activities (national/international) - conception and organization of various successful in-house and out of house events- in charge of social media channels and building brand awareness- planning and execution of national and international fam trips - strong cross-selling to all 25hours hotels

- reparation of Sales & Marketing plan in cooperation with Senior Sales & Marketing Manager- Organization and implementation of local, national, and international sales activities - participation in national and international trade fairs (representing all 25hours Hotels)- Strong cross-selling in all 25hours hotels- Acquisition, negotiations, and conclusion of contracts with corporate customers- Conception, organization and implementation of customer events- Manager on Duty shifts - Planning and implementation of PR and social media activities for hotel and three F&B outlets - Management of the purchasing budget within the sales/marketing plan- Acquisition and support of collaborations - Market observation and research

Responsible for establishing and maintaining working relationships with current and prospective businesses for Hilton Vienna, Hilton Vienna Plaza, Hilton Danube and Hilton Innsbruck. Defining and leading the strategic direction and tactical implementation of leisure room sales and leisure group sales. Monitoring production compliance, weekly and monthly account performance reports and review meetings with director of sales, business development manager. Leisure Market segments include Wholesale/FIT, various online travel agencies, leisure groups, whole sale groups and other online sales outlets.

Supervising and managing the front desk team during daily shifts, including check-in/check-out, Guest requests, inquiries as well as handling complaints, concierge services and promotion of in-house activities. Ensuring that the shift team has current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events - fully covering guest relation manager role. Monitoring the appearance, standards, and performance of Team Members with an emphasis on training and team work. Maximizing sales revenues through up-selling of rooms, f&b and marketing programs.

Supervising and managing the front desk team during daily shifts, including check-in/check-out, Guest requests, inquiries as well as handling complaints, concierge services and promotion of in-house activities. Ensuring that the shift team has current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. Monitoring the appearance, standards, and performance of Team Members with an emphasis on training and team work. Maximizing sales revenues through up-selling and marketing programs

- coordination of all VIP arrivals and departures- check in/check out and looking after lounge guests- accounting and ordering of F&B goods