Thomas R. Email & Phone Number

Dublin, County Dublin, Ireland

Businesses use our localisation platform to bring developers, designers and translators together in one virtual workspace. They use our platform to translate and localise content so it can be delivered across the web, apps, documents and even games to customers in their native languages.Simply put: companies that localize can connect with over 8 billion people on the planet.

Dublin, County Dublin, Ireland

Brainbase is a platform that helps brands manage and monetize their intellectual property, you can supercharge your team with predictive analytics, make smarter decisions, and grow your licensing business like never before. Whether you work in the Finance, Legal or Licensing department at your company, Brainbase have you covered. I Lead Customer Success for Europe within Brainbase, I help my team and our customers reach their business goals by being their point of contact for their on-boarding training and partner training, resolve product-related needs after on-boarding such as working with our product & engineering team to create bespoke features and widgets on our platform. I also ensured product adoption across all license holders & partners, ensure revenue growth, retention, and overall successful use of our products.

Ireland

As a Senior Global Program Manager for the UK & IRL region, my role involves but is not limited to, designing and delivering strategic user engagement programs and training plans, partnering with multiple cross functional teams across LinkedIn to ensure there is alignment for our members.My role is focused on product optimization for our customers and ensuring they see success and ROI from their LinkedIn investment.🚀 Develop and execute customer learning and education plans for LinkedIn's highest spending customers to build modern selling into their existing programs, marketing campaigns, sales processes and sales operations. Creating and delivering high touch programs to executive level customers.🚀 Ensure high product adoption and utilisation rates of core subscription products🚀 Identify opportunities to increase customer productivity and ROI by identifying relevant features/functionality for specific client business needs

County Dublin, Ireland

As a Senior Customer Success Manager, I serve as a key project manager working with and alongside patnering teams in LinkedIn. I am focused on driving the value of our solutions through live workshops in country, remote training from our Dublin office and creating engaging content through my YouTube channel. I manage all of the LinkedIn training and renewals, I am also required to run official LinkedIn events for all of LinkedIn's clients in the CEE (Central and Eastern Europe) region. I am currently working as a Hybrid which means I work with our SMB, ENT and Global Accounts covering all industries, in terms of numbers:🚀 Industries: Corporate & Staffing Companies🚀 Accounts: 400 🚀 Licences: 3,000+🚀 Value of Book: €11.2m+🚀 Avg Contract Value: €57,000🚀 Largest Single Contract Value: €1.2mAs part of my role, I work with my internal partners to identify potential upsell opportunities and to mitigate against churn. I would review daily, usage & adoption from my book and from information gathered during my own customer meetings. I can then identify where we can impact contract value by upselling/prevent churn & renewing their contract by identifying the red flags early and working with our internal partners on these.

County Dublin, Ireland

What is Employer Branding?The recruiting world has changed in many ways. Most jobseekers are no longer content to apply to—or accept—just any job. They want a meaningful position with a company that can help fulfill their career ambitions and allow them to grow both personally and professionally. The result is that candidates are now more informed than ever before, as they take the time to research the position and company before they submit their resumes. I try and help them with this jouney in the form of content creation while partnering with our TA teams.I was the content lead of CSO (Customer Success Organistation) within EMEA

Dublin

As an Enterprise Account Manager, I would have to deliver sustained results in sales positions for Fortune 500 firms from the financial services. I am proficient in all phases of the sales process from qualifying prospects to after-sales service such as renewal contract negotiations. I would manage my book of business ensuring, I strategically plan on how to maintain and approach new businesses, discussing how to develop their business through Oracle's CX Cloud Solutions. 🔥 Marketing Automation🔥 Data Base Management (DMP)🔥 Social Relationship Management (SRM)🔥 Content Marketing🔥 Customer Relationship Manager (CRM)🔥 Incentive Compensation🔥 Sales Performance Management

Dublin, Ireland

Oracle have an goal, the goal is to Simplify IT. By embracing modern technologies and a modern approach. We have developed the most complete customer experience solution in the industry, enabling companies to differentiate themselves across all channels, touch-points, and interactions.As part of the Overlay Team, I work with companies to help them embrace these technologies and provide a complete and unique customer experience, every customer is different so why treat them the same.

PayPal in a nutshell: PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. PayPal deliver a product ideally suited for small-large businesses, online merchants, individuals and others currently undeserved by traditional payment mechanisms.In this role I would be seen a reference point for best practice integration and a point of contact for medium sized Businesses wishing to use PayPal as an alternative payment method as well as a reference point within PayPal for generating higher revenue producing BusinessesAs part of the The UK and Ireland Merchant Services Executive, this part of the organization is charged with the recruitment and the account management of small and medium sized Business with an annual turn over from £50k to £8m.

As part of the Business Development team, it would be our job to target new business revenue via telephone and face to face. The goal would be to conduct a full financial review with the customer, from this, we would have a discussion around their financial needs.I was part of a team that won the Number 1 Halifax Sales Branch 2008 and Top performing branch for 2009 Unfortunately Halifax Bank of Scotland closed in June 2010 and I was made redundant as off that date.

Qfa, (Qualified Financial Advisor)

QFA Life Assurance QFA Pensions QFA Investment QFA Loans QFA Regulation QFA Financial Planning

Tourism, Diploma

Tourism Information and Administration Tourism Principals and Practice Communications Customer Service Ecotourism Irish Cultural.

Education record