Over 500 hours of remote training of all aspects of UX/UI methodology, focusing closely on UX Design, user testing, rapid prototyping, and competitive iteration.

As a Spectrum Telecommunication technician, I provided on-site technical support and services to spectrum customers. I was responsible for installing, maintaining, and troubleshooting various telecommunications and cable services.

As a Radio Frequency Specialist, I was responsible for performing/supervising wireless radio and satellite systems and equipment maintenance activities. I served as a supervisor and technical expert in deploying, sustaining troubleshooting and repairing a variety of communications devices, including antenna systems, tuners and transmission lines, to ensure the organization’s ability to communicate in strategic combat and non-combat areas. My duties included:● Evaluating and installing electrical equipment and systems to isolate faults.● Assembling, connecting, securing, and interconnecting components such as transmitters, power supplies, and antenna assemblies.● Recommending methods to improve equipment performance and maintenance procedures. ● Repairing equipment, including transmitters, receivers, transceivers, and related equipment. ● I was responsible for adjusting, aligning and calibrating equipment for maximum operating efficiency.● I isolated malfunctions using system checking procedures, required test equipment, analyzing voltage and waveform measurements, schematic diagrams, and equipment operating characteristics.● Evaluating justifications and practicability of proposed modifications to systems.● Managing and maintaining system installation records, files, and indexes.● Resolving installation, repair, overhaul, and modification problems associated with communications equipment.● I performed intricate alignment and calibration procedures to ensure maximum operating efficiency.● I used layout drawings, schematics, and pictorial diagrams to solve maintenance problems.● Reviewing and ensuring compliance with maintenance management publications and procedures.● Responsible for employing Satcom, line-of- sight, and tropospheric scatter capabilities.