Thomas R. Email & Phone Number

New York, Ny, Us

United States

• Create purchase orders using Yardi Voyager and capital improvement contracts using Yardi Elevate; eventually process invoices to be paid. • Acts as first contact for tenants with service requests primarily through the building’s electronic service request system, email and telephone. • Service as liaison between management, vendors and maintenance staff. • Ensure compliance with Certificate of Insurance using Jones Compliance platform, confirm certificate holder is correct, vendor meets required limits and refer to tenant lease agreement.• Supports the Property Manager and Assistant Property Manager with all day-to-day administrative duties. • Generates nightly/weekend Security memos via MS Excel to be sent via email. • Review vendor contracts to ensure proper billing and services are being met.

New York, New York, United States

• Ensured Management and Brokers are in compliance with all Fair Housing and Ownership Income Requirements.• Reviewed applications for approval by verifying income, credit, criminal history for new residents before moving into any of the 41 residential buildings with commercial spaces.• Created/Processed lease renewals, new accounts, security deposits and verifying/applying charges and payments using Yardi.• Served as liaison between upper management, residents, real estate brokers, property managers and asset managers of the portfolio.• Provided a weekly report of leases renewed and notices to vacate while keeping track of vacancies for faster turnover.• Verified and Submitted rent stabilized apartment rents annually for DHCR rent registrations.• Assisted in the negotiations of the market rate lease renewal offers between Ownership and Residents.• Verified terms and conditions of commercial lease agreements

New York, New York, United States

• Ensured Management and Brokers are in compliance with all Fair Housing and Ownership Income Requirements.• Confirmed approved applications are correct before moving into any of the 7 residential buildings mix of Rent Stabilized & Market Rate by verifying the lease terms.• Created/Processed lease renewals, new accounts, security deposits and verifying/applying charges and payments using Yardi and MRI.• Assisted in the negotiations of the market rate lease renewal offers between Ownership and Residents. • Served as liaison between upper management, residents, real estate brokers, resident managers and ownership of the portfolio.• Verified rent stabilized apartment rents annually for DHCR rent registrations.• Provided weekly updates on leases renewed and notices to vacate.

Floral Park, Ny

• Ensured management was in compliance with all Fair Housing, Section 8 Housing Voucher and Project Based regulations.• Followed up with NYCHA, HPD & DHCR to recoup missed subsidy payments and provided a monthly report to management.• Processed all New Move-in’s, updated and reconciled subsidy accounts using property management software Yardi.• Increased rent stabilized lease renewal revenue by securing highest legal amount when applying for increases.• Assisted the Leasing Department in the HPD Over-housed transfer process to ensure compliance.• Served as liaison between upper management, social workers, residents, and all external agencies.

Jamaica, Ny

• Provided leadership to ensure compliance with the Low-Income Housing Tax Credit Program for 221 units. • Increased number of residents under the (SCRIE) program, thereby guaranteeing funds for the organization. • Performed background, income, credit, and criminal history checks.• Quickly responded to resident inquiries and complaints; taking appropriate actions or make necessary referrals.• Worked closely with interested residents to facilitate application process and determine eligibility.• Managed entire maintenance staff. Oversaw timely completion of daily repairs, upgrades, and maintenance requests.• Performed inspections of facilities and apartments for unsanitary conditions, fire hazards, and structural damage.• Processed rent stabilized lease renewals. Reviewed legal rent / market value of Section-8 to guarantee highest revenue. • Prepared various correspondences including notifications to residents, and notices to NYCHA and HPD.• Data entry regarding increases and missed subsidy payments using property management software Yardi.

New York, Ny

• Ensured compliance with NYC Local Law 1 for over 11,000 units. • Performed comprehensive inspections of facilities for structural damages, lead paint, window guards, and mold.• Managed maintenance repair requests for residential, commercial, corporate, and professionally rented spaces.• Spearheaded inspection project uncovering lead paint, and worked with third party contractors to have removed.• Completed necessary applications for Lead Paint Exemptions with HPD and utilized Maximo software to record data. • Seamlessly executed work project plans; identified required resources; communicated needs to management.• Immediately addressed and corrected violations received from HPD and DOHMH.• Trained, monitored, and mentored permanent and temporary employees.

Bachelor Of Science (B.S.), Telecommunications Technology/Technician, 3.6 Gpa

Activities and Societies: Graduated as Cum Laude

Associate'S Degree, Computer Operations, 3.2 Gpa

Activities and Societies: Honor Roll

Diploma, Computers, 3.0 Gpa

Activities and Societies: Honor Roll