Thomas C. Redfern Apple Valley, CA 92307 • Cell: 760-686-1239 • redfernthomas00@gmail.com Retail employee with over 10 years of experience fulfilling multifaceted roles (e.g. cashiering, floor sales and stocking/receiving). Offer excellent customer service skills, research abilities and reasoning skills, along with a knack for developing client connections to better sell products and services. Skills Retail Store Operations Merchandising/Floor-Sets Cash Handling Customer Service Plan-O-Gram Implementation Retail Sales: both In-store and onlineStocking/Receiving Experience WALMART, INC. Apple Valley, CA10/2020 - 02/2022Part Time, Electronics Sales Associate.Electronics Sales and Customer Service.Department stocking, inventory assistance, and maintenance.MACY'S INC., Victorville, CA06/2013 - 06/2020Full time associate, and luggage/textile specialist.Online/in-store customer service, dept. care and maintenance.Constant team interaction to boost sales.RADIOSHACK, INC., Long Beach, CA Sales Associate, 9/07- 9/11 Full time, opening store and setting up for daily operations. Sold cell phones, service plans and high end electronics. Had a great rapport with customers, which generated more sales.Made daily bank deposits.BROADWAY VIDEO, Long Beach, CA Closing Manager, 5/95 - 5/07Supervision of store operations and employees. Built up an extensive client base due to myknowledge of various popular and obscure filmsas well as making recommendations to fit customerneeds.Education CALIFORNIA STATE UNIVERSITY, Long Beach, CA BA in Philosophy, May 1988, GPA 3.0 Technology POS Systems; Computerized Cash Registers; Scanners/Inventory SystemsMac OSXSpecialties: Freelance artist, creative design, product display set-up, organizing art gallery set-ups, substitute teaching (K-5), and food/drink preparation.