Customer Warranty Engineer
Current- Worked with customer specific requirements and system interfaces with GM and Stellantis (BIQs, GIMs)- Developed quality scorecards for Haman MFG plants- Tracked and delivered SW changes in a timely manner- Standardized workflow of Problem Solving analysis between customer, MFGplants, and suppliers- Reviewed and created 8D's, A3's, 5Whys, Fishbone diagrams, and other rootcause problem solving techniques