Thomas Richard Email & Phone Number

- Extensive product knowledge of new and pre owned vehicles- Credit for as many as 30 sales in one month- Closing customers over the phone and relaying to them pricing and vehicle specifications - Ongoing email response with clients at the dealership- Building Value for customers to purchase with at Team Toyota - Fostering customer retention through excellent service - Aggressive sales with a fast paced environment- Assisting clients with a large milestone purchase of a vehicle - Streamline customers visits here at the dealership- Completing hundreds of daily call and email tasks in one sitting- Setting appointments for business development at the dealership- Daily use of a web based Customer Relationship Management program- Completion of Certification tests at the dealership through Toyota - Certification as a Sales Master for 2013 and 2014- Dedication to the employer with overtime as needed - Successfully assisting with numerous promotions for the Scion brand at the dealership- Excellent relationships with other staff and with management- Strong rapport with clients before, during, and after their sale- Pairing phones to Bluetooth- Assisting with general customer service- Knowledge of Entune, and Navigation, and advanced features of the vehicles - Reading the Delivery Manual to clients- Explaining maintenance, and warranties to clients - Demonstrating use of the in car head unit system- Appointed supervisor of the Delivery Specialist at the dealership- Helping with promotions run on facebook and twitter - Ongoing training of the Delivery Specialist

Listed skills include Customer Retention, Crm, Sales, Customer Satisfaction, and 7 others.

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  Internet Sales And Delivery Coordinator

  Team Toyota

  Jan 2013 - Present

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  Louisiana State University

  Marketing And Customer Service