Thomas Rocek Email & Phone Number

United States

McLendon Hardware Seattle and Outdoor Supply Hardware CA Bay Area

Mclendon’s Brand Seattle

Tigard, Oregon

Greater Los Angeles Area

• Report to the Regional Sales Manager, responsible for a workforce of approximately 400 employees and full P&L for 19 locations in a diverse market. District sales exceed $150 million.
• Introduced new service initiative resulting in district improvement of service scores driven by a 31% improvement in customers’ satisfaction score.
• Drove front store sales results through store level support of marketing programs, in-stock improvements, and service culture resulting in sales increase of $5 million and sales performance in top 20% of entire company.
• Mentored and led Pharmacy Supervisor and pharmacy team to drive service improvement of patient care from 52% to 83% in first 9 months of a new service initiative program - best improvement within the region.
• Created a compliance culture to meet demands of an increased regulatory environment by partnering with corporate safety leadership and leading store level teams in process improvements.
• Developed and implemented initiatives resulting in 24% current year improvement in Associate engagement scores (35% within Direct reports) while reducing operational payroll costs.

Greater Seattle, Portland OR, Colorado And Southern California

• Reported to the Group Vice President, responsible for a workforce of approximately 800 associates. Held full P&L responsibility for 30 locations in multiple markets in 3 states with annual sales exceeded $250 million.
• Managed multiple districts simultaneously in Pacific Northwest and Colorado markets.
• Drove service improvements through training and associate engagement resulting in both markets ranking first and third within the entire company.
• Planned and supervised the closure of 25 locations in remote markets to include transfer of sale and liquidation resulting in a net profit to the organization.
• Lead Assessor for Management Assessment and Development Center.
• Led the re-merchandising program of 22 acquired Drug Emporium stores in Washington and Oregon resulting in being awarded Longs Presidents Award for excellence.Top Performing District for Superior Service 2006Top.

Greater Seattle Area

• Reported to the District Manager, responsible for complete operational profitability of a Longs Drugs store. Management of a regional distribution center and district training site.
• Managed a crew of approximately 50 employees in a training store that served as the District and Regional office for the Pacific Northwest area.
• Operated a mini Distribution center out of home store that distributed promotional goods to 25 stores in Washington and Oregon.
• Supervised a transfer system that provided store to store transfers on a weekly basis.
• Category Manager for beer and wine categories with responsibility to select basic mix, promotional items and manage pricing which changed on a monthly basis.
• Leader on Ad set team that selected products and set pricing for all weekly ads for 25 store District.

Greater Seattle Area

• Reported to the Regional Manager, responsible for multi-unit management of 2 high volume deep discount drug stores for a workforce of approximately 110 associates.
• Managed Stationary category for chain to include negotiation of distribution contracts, pricing, margin management, and promotional activity.
• Managed a high volume discount drug store to include 4 wall profitability as well as direct purchasing of merchandise.
• Operated training location for development of Store Managers of both internal and external candidates.
• Planned and executed the relocation of store with no disruption to operations.Independent Manager Award 1995