-Manager of on-site resources aligned to internal customer support-facing roles.-Acts as an escalation point and primary contact for support staff, contractors, and stakeholders; maintaining consistent levels of service.-Guides working relationships between stakeholders and on-site support staff, mentors support staff and contractors, encouraging professional development.-Leads and collaborates with team members to design, deliver and monitor IT architectural roadmap to align various portfolios and reduce tech debt. -Standardized numerous procedures ensuring support-staff could routinely execute tasks to highest expectations.

-Performed as lead technical resource for executive sponsored real estate projects; developed AV standard product offerings, provided high level project budget, act as a liaison between Corporate Real Estate parties and external vendors.-Engaged in development of team norms, prioritization of team work and continuous delivery of various AV products and solutions to business partners and executive stakeholders.-Assisted in hiring, training, and development of new employees and contractors, as well as provided performance feedback to management.-Designed, deployed, and monitored portfolio standards, establishing best practices and operated as a subject matter expert for Liberty’s enterprise video platform (Qumu / myVideo).

-Acted as central point of support for executive level events, worked in tandem with Sr Communicators to ensure vision was delivered to audiences of thousand plus with highest quality. -Developed and executed standard AV room system installations for operational functionality i.e. local presentations, standards-based Video Conferencing solutions, and Unified Communications.-Collaborated, and project managed, with third party vendors to provide external network webcasts / pricing, scheduling, and scope of work contracts for local and remote AV installations.-Trained contracted resources on standard deployments and customer facing systems

-Directed and TD'ed live productions; coordinated location scouting, staffing levels, and specific venue requirements-Partnered with clients and applied proper production methods including multi-camera live-to-tape, live streaming, and single camera set ups-Edited commercial spots and videos for clients and upload/provide final product for live broadcast / video on demand-Mixed and provided live audio feed for various news outlets during live productions