• Ensure client mission critical systems functioned at peak efficiency• Advanced trouble shooting for cloud services, accounting applications and servers• Custom scripting to create complex administrative automation and function• Support and administer network infrastructure and technologies from multiple vendors, including: o Windows server: DHCP, DNS, Active Directory, Group Policy, ACL’s, SSL Cert., etc. o Exchange Server from 2007 forward to 2016, PowerShell and EMS o Office 365 for cloud and synchronized accounts, PowerShell and Admin Center o Citrix clients and server o VMWare and Hyper-V virtual environments o MS SQL administrative support o Firewall support and administration for Cisco, Juniper, SonicWall, and Fortigate• Other services including, McAfee Encryption Central Administration, Webroot Central Administration, Mimecast Spam Central administration, etc.

• Responsible for systems architecture and maintenance, including:o Two LAMP servers running state system database used by partner agencies for child care referralso Internal network environment running on Sambao PHP/JavaScript web applications• Applied for and obtained Google grant; integrated Google applications into working environment• Converted end user mail from Thunderbird to Google Apps Mail, integrating with Outlook 2010, iPads, and Droid smartphones• Provided custom reporting services from MySQL to state agencies• Obtained and installed donation of VMWare VSphere 5.1 Server along with VM’s of MS 2010 Essentials Server and FreeBSDLAMP server

• Organized, maintained and planned all IT Systems, including:o Windows ADS Domain under MS 2008 Servero E-mail and related MS Outlook clientso Three virtual instances of MS Server 2003 on VMWare 3.5• Optimized file server performance and storage• Integrated industrial production scale with information technologies• Reworked implementation of Symantec Endpoint Management services and client configuration policies to better optimizeserver and client resources• Organized network and software security to be compliant with SOX• Created automation to maintain existing PC’s using VB Scripting• Installed, and documented backup and emergency recovery procedures• Wrote network security and utilization policies• Created and maintained three-year spending predictions for corporate office• Organized and documented daily, weekly, and monthly procedures

• Managed all information technologies across multiple sites and multiple companies• Structured the ADS domain and group policies under Windows 2003• Planned, created and managed systems and services, including:o E-Mail under MS Exchangeo Network TCP/IP routing and switch configurationo MS SharePoint serviceso MS SQL server maintenance automationo Customer support web portalo Avaya telephone systemo WSUS for Windows XP Work Stations and Windows 2003 Servers• Wrote and implemented equipment policies in-line with the need of the business• Wrote and instituted system use security policies and supporting technologies• Instituted IT spending tracking and prediction routines• Planned and expanded the network infrastructure for all companies• Wrote documentation and diagramming for system resources

• Created organization to answer computer needs of community on Whidbey Island• Provided computer support to users in community• Wrote custom applications for businesses

Responsible for escalation issues centered on web related services of our clients using database server and media delivery technologies.

This was a contract position under Volt Staffing to work for Microsoft in their testing department.

Independant systems consultant.

Supported insurance agencies using the TAM system.

Supported FTD order system.