Thomas S.

Thomas S. Email and Phone Number

. @ Consultant
alberta, canada
Thomas S.'s Location
Medina, Ohio, United States, United States
About Thomas S.

Dynamic contact center executive with a proven track record of increasing revenue, profitability, and developing leaders. Track record of developing processes to exceed targets in sales, customer service/satisfaction, customer retention, quality, workforce management, and vendor management in inbound and outbound environments.

Thomas S.'s Current Company Details
Consultant

Consultant

View
.
alberta, canada
Website:
karenparmiter.com
Employees:
4286
Thomas S. Work Experience Details
  • Consultant
    Senior Consultant
    Consultant Apr 2016 - Present
    Cleveland, Ohio
    Accelerating company growth and profitability through in depth analysis and superior business and operational planning. Developing innovative ways to increase gross margin and build/improve business processes to accelerate growth that is sustainable.
    View
  • S & P Data
    Director Of Operations
    S & P Data Feb 2012 - May 2016
    Managing all aspects of call center operations(both inbound and outbound), profitability, and client services for multiple fortune 500 clients at locations in 3 states. Coordinated all training, sales, technical support, IT, quality assurance, and workforce management teams to ensure strong financial results for our clients and our company.Responsible for maintaining strong partnerships with clients and assuming a consultative sales approach in order to grow both company and client revenue.
  • Time Warner Cable
    Inbound Sales And Retention Manager
    Time Warner Cable Jul 2005 - Feb 2012
    View

Thomas S. Education Details

Frequently Asked Questions about Thomas S.

What company does Thomas S. work for?

Thomas S. works for Consultant

What is Thomas S.'s role at the current company?

Thomas S.'s current role is ..

What schools did Thomas S. attend?

Thomas S. attended Bowling Green State University, Strongsville High School.

Who are Thomas S.'s colleagues?

Thomas S.'s colleagues are Michel Drouin, Admission Mentor, Tbs Dca, Mark Thomas, Bernard Newton, Wajahat Faraz, Hans Giesecke.

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