Thomas S.'s Location
Coulsdon, England, United Kingdom, United Kingdom
About Thomas S.
I am currently studying towards a number of Certifications:SC-200: Microsoft Security Operations AnalystSC-300: Microsoft Identity and Access AdministratorSC-400: Microsoft Information Protection AdministratorCompTIA CySA+SSCP (Systems Security Certified Practitioner)I have recently achieved the following certifications:Microsoft Certified: Azure Fundamentals - Issued Feb 2023Microsoft Certified: Security, Compliance, and Identity Fundamentals - Issued Feb 2023Certified in Cybersecurity (CC), ISC2 - Issued Jan 2023CompTIA Security+ ce Certification - Issued Jun 2022Past Certifications AchievedExam 70-689: Upgrading Your Skills to MCSA Windows 8MCSA: Microsoft Certified Solutions Associate (Windows Server 2012)Exam 70-412: Configuring Advanced Windows Server 2012 ServicesExam 70-411: Administering Windows Server 2012Exam 70-410: Installing and Configuring Windows Server 2012Skills:• Microsoft Defender Portal, Vulnerability Management, Incidents, Alert, Advanced Hunting, Risk Management.• Microsoft Power BI Desktop, Creating and maintaining dashboards for reporting.• Incident Handling & Response, Technical Analysis of Security Incidents.• Information Security Policy Procedures and Implementation• Information Security Control Implementation• Mimecast Email Security Administration, URL Threat Protection, Holding and Quarantine, Enhanced Browsing Protection and Web Security.• Antivirus Administration, Windows Defender, Updating Virus definitions, platforms & overall device health, Malware Removal.• Nessus scanning and Vulnerability Management, with an understanding of change and patch management.• Endpoint Security Management, Microsoft Intune & Purview.• Darktrace Endpoint Threat Detection management, including Antigena and AI Analyst.• Active Directory management including DNS, DHCP and Group Policies.• Microsoft Office 365 and Azure.• Microsoft Windows 10 & Windows 11.• Windows Servers 2012 / 2016 / 2019.• Exchange 2019, 2016.• PowerShell Scripting and Automation.• Information Security Risk Assessments, including Business and Disaster Recovery.• Information Security Education, Recommendations & Awareness.• Soc Experience
Thomas S.'s Current Company Details
Premium Credit Ltd
View
Cyber Security Analyst
Coulsdon, GB
- Website:
- help.premiumcredit.com
- Employees:
- 5
Thomas S. Work Experience Details
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Cyber Security AnalystPremium Credit LtdCoulsdon, Gb
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Information Security AnalystRsm Uk Mar 2023 - PresentCrawley, England, United KingdomRSM is a leading provider of audit, tax and consulting services to the middle market with an integrated team at RSM UK with nearly 4,900 partners and staff operating from 31 locations across the UK.National Technology is an internal service team at RSM UK whose purpose is to deliver and manage the technology solutions to support the firm’s ambitious growth plans as well as day-to-day operations. I am working as part of the Infrastructure Team, who are responsible for managing the firm’s networks, data centres, IT security, end-user technologies and their deployment. Day to Day Roles:• Monitoring and managing the Firms Security Incidents and conducting event /incident analysis.• Support the firm to ensure information security compliance with industry regulationsincluding ISO 27001 and Cyber Essentials Plus.• Administration and support of the firms Information Security Management System.• Creating and Maintaining Dashboards and Reports in Microsoft PowerBI• Microsoft 365 and Azure.• Solarwinds• Nessus Professional• Appcheck• Splunk• Vmware -
Information Security SpecialistTokyo Electron Europe Mar 2022 - Mar 2023Crawley, England, United KingdomTokyo Electron Europe Limited (TEEL) is a subsidiary of Tokyo Electron Limited (TEL) that spans the globe across Europe, North America and the Far East at the frontier of the semiconductor industry, providing state-of-the-art production equipment to leading manufacturers. Day to day roles:• Daily checks using Microsoft 365 Defender portal, covering incidents, Advanced Hunting, Vulnerabilities.• Reporting on any potential gaps in existing technologies.• Promoting security awareness via the knowbe4 platform including phishing tests.• Attendance of global information security meetings.• Develop and deliver IS security standards, best practices, architecture and systems to ensure information system security across the enterprise.• Implementing vulnerability tracking and resolution.• Preventing and detecting intrusion.• Developing and performing Information Systems cyber security, including disaster recovery, database protection and software development.• Performing IS security analytics to ensure that all applications are functional and secure.• Implement procedures to ensure compliance to information security standards.• Provide Information security advice and guidance to the company's IS manager and staff to enable them to achieve their objectives.• Work closely with the InfoSec compliance manager.• Participate in improvement initiatives and global projects. -
It Service Delivery And Security AnalystFamily Building Society Jun 2019 - Jan 2022SurreyThe Family Building Society is a trading name of National Counties Building Society, based in Epsom, Surrey, in the UK. It is a member of the Building Societies Association.Day to day roles:• Primary point of contact for information security issues.• Raise, monitor and action Security Incidents, Service & Change Requests.• Weekly analysis and reporting of Security Events including updating of Security Dashboards for incidents, risks, threats and vulnerabilities.• Attendance of regular Meetings to discuss Cyber Security Plan, Cyber MI dashboard and reporting and IT Security Objectives.• Creation of Security documentation & procedures and relevant security and operating procedures, defining, setting and reviewing information security policies.• Suspicious Email analysis and reporting.• SSL Certificate renewals.• Support of internal and external audits by gathering and/or coordinating deliverables for necessary evidence and review.• Cyber Awareness and Education, arrange and conduct awareness Training for staff and run phishing campaigns via Knowbe4 Phishing and Training portal.• Ability to communicate at all levels and to explain cyber security issues, problems and solutions to technical and non-technical people.• Ability to take direction from senior management and follow policies and procedures.• Knowledge of current security trends.• Assist with Cyber Essentials + certification.• Cyber-Security Information Sharing Partnership (CiSP Threat Intelligence)• Third Parties engagement including managing and co-ordinating, including the Financial Services Qualification System (FSQS)• Research and evaluation of security products and technologies. -
Support Engineer For Cyber SecurityThe M9 Group Jan 2018 - May 2019M9 is a managed service provider with over 70 clients based all over the UK and a few offices abroad. This gave me a wide exposure to a range of companies of various sizes, with infrastructure that includes multiple servers and cloud-based networks.I worked in the role of Support Engineer for Cyber Security and I had exposure to various areas such as Firewall configuration and management, Email Security and policies, Anti-virus, Incident Response, Vulnerability Management, Security Risk Assessments and Security Education. Day to day roles:• Alert & Vulnerability administration – Checking thorough Emails (including Mimecast) and auto generated tickets for potential breaches and risks.• Wi-Fi hotspot administration – Checking any quarantined devices and alerts for rouge access.• Domain Certificate renewals – Securing websites with an SSL Certificate.• Sending out comms for various Incidents – Alerting the appropriate People and Teams to potential attacks or attacks that have compromised their systems.• Restoring Data from backups – Performing restores after an attack to provide business continuity.• Blocking / unblocking IP addresses, Email Addresses and creating Email Filters and Policies to prevent unauthorised access and spam emails.• Updating support team with any news on vulnerabilities, hacks, phishing scams, viruses etc. • Office 365 Administration• Updating/Amending Group policiesThere had been almost daily phishing emails reported and most common attacks had surfaced from Ransomware, this increased our clients interest in Mimecast and Email security and from this I completed work on a cyber security blog that was posted to our clients, this helped with user education and has covered areas such as Phishing, Ransomware, Viruses and Hacking. -
It Support EngineerItn Jun 2012 - Dec 2017London, United KingdomITN is one of the world's leading news and multimedia content companies creating, packaging and distributing news, entertainment, factual and corporate content on multiple platforms to customers around the globe.As well as providing television news ITN operates two other divisions: footage sales arm ITN Source, and video creation business ITN Productions.• Support to over 1500 users, primarily UK however support provided for foreign Bureau’s.• Network troubleshooting, porting, switch management.• Daily use of Video technologies to distribute media for Broadcasting and Social Media• Support of EVS Hardware and Software for the Football League to provide highlights and edits on various media platforms. Xstore, Xaccess, X2, IP Director, Clean Edit.• Migration to Microsoft office 365 including On-Premise Integration, including moving all user’s personal data to Office 365 OneDrive and then Managing and Administering Microsoft SharePoint Server 2013 for company data.• Maintaining Windows 2012 servers with latest updates and configuring in-house software checks on a daily basis. • Supporting Digital Data for ITN Source News website and news feeds.• Support of Video processing and ordering for Internal and External Clients.• Managing Backups and Restoring data via Symantec Backup Exec 2010• Mobile Email Support – Blackberry/Nokia/Apple Devices & Android Devices• Video Conferencing Solution – Skype/Lync/Polycom• Printers/Scanners/Copier Installation and Management/LDAP Configuration• FTP Server Access and Maintenance (Aspera)• In-House Software Troubleshooting (Open Options, DAM, Avid Inews, Diva Manager) • External Office Support (Brussels, Bangkok, Beijing, Dubai, Tel Aviv, Washington) House Of Commons, Milbank (Westminster), Glasgow, Leeds, Midlands (Nottingham) -
Technical Specialist, Desktop SupportPearson May 2011 - Dec 201180 Strand, London, United Kingdom, Wc2R 0RlPearson Shared Services UKReporting to the Head of EMEA PC SupportDay to day work• New Builds (Desktop / Laptop) Imaging machines for new starters and replacements for existing staff, applying policies, software and customisation.• Software deployment, through in house sms and manual installs.• New Starter Setup, machine builds and Desk side tutorial.• Leaver Equipment, collection and re-build of existing equipment.• Soft Phones, setup with Avaya and handset configuration.• Blackberries, setup on Bes and Handset troubleshooting• Mcfaee Safeboot Encryption, Applying to Laptops and troubleshooting startup issues.• VPN, troubleshooting connections from offsite staff.• Wireless connection, guest support and in house staff troubleshooting.Software in use• Remedy 6• Radmin Remote• MS Office 2003/2007/2010• Windows XP / 7• Systems Management Server• SCCM Client Center• Active Directory• Exchange 2003 / 2007• Blackberry Enterprise Sever• Symantec Anti-virus• McAfee Endpoint Encryption Manager• Avaya Phone SoftwareHardware in use• Dell Desktops / Laptops• Ipad 1 /2• Iphone 4S• Blackberry 9300 (curve) / 9780 (bold) / 9900 (bold touch)3rd Party Software• SAP 720 for Windows• Business Objects• Webvista -
Senior Service Desk Analyst (Multisite)Plan-Net Nov 2008 - May 2011As a multi-site member of staff, I am required to travel to different sites to cover other Plan-Net staff who are already familiar with the site, technologies and key processes. I maintain the level of support service to cover staff holidays, training and long-term sickness. The multi-site role is an individual role, when on site you are essentially starting a new job and have to adapt to the systems and processes.Plan-net has a great number of clients and I have been to 17 of their Sites, some more than others. The roles I cover are mainly 2nd line desktop support but I have also done 1st line support, Stock management and Project support. I can be at a site for one day or many weeks depending on what cover is required.Client sites worked at: Axa Investment Managers, Continuous Linked Settlement (CLS), The Bank of England, RFIB Group Ltd, N M Rothschild, London Stock Exchange, HypoVereinsbank (HVB), Mizuho Bank, Sony Computer Entertainment Europe (SCEE), Walt Disney & Co Ltd, Ladbrokes Ltd, Satellite Information Services Ltd (SIS), The Treasury Solicitors (TSOL), Clifford Chance, The Youth Justice Board (YJB), Globeleq, Islington Primary Care Trust (IPCT)The role of multi-site support is very challenging, in my role I have used many different applications to essentially do the same role, this gives me good all round skills as you realise that there is more than one way to solve a problem with the tools you have access to.The role has given me access to a wide range of Software, from common software applications such as Microsoft Office to In-House third party applications. This has given me a better understanding of Security, Policies & Procedures, i.e. what Authorisation and Privileges people require. -
Help Desk Support TechnicianIntesa Sanpaolo Jan 2008 - Sep 2008In this role I provided 1st and 2nd level support to approximately 150 users and about 50 traders. I was working within an IT department of 12 people supporting a mixed environment of over 120 servers and a DR site, providing a high standard of technical support resolving issues remotely and keeping logs of calls to more effectively monitor progress. Duties Included:• Providing high level support to the Microsoft environment (WindowsXP, Office2003 including Outlook2003) and troubleshooting issues and technologies (i.e. Remote Access Connectivity, Networking TCP/IP, DNS, DHCP cabling, VPN, telephony and Blackberry’s) • Installing, configuring and maintaining hardware and software solutions including desktops, laptops cabling, printers, upgrades, blackberry PDAs scanners and disk drives • Maintaining the Helpdesk system by Logging calls and providing notes on existing calls and using third party companies to help resolve calls.• Using my technical ability to recognise research, isolate and resolve simple hardware and software problems and adding them to knowledge base (folder full of information).• Providing support to end-users by taking the necessary steps to investigate, troubleshoot and resolve system hardware and software problems in accordance with helpdesk response times. • Providing guidance, technical assistance and incidental training to end-users.• Carrying out inductions for new employees including ad-hoc group inductions which included presenting to a group of employees.• Troubleshooting networking issues covering LAN/, ISDN, ADSL and Analogue Dial-up problems including remote access • Providing a high level of support for Microsoft Exchange and outlook • Active Directory administration – creating accounts, groups, adding computers, resetting passwords, granting directory access • Troubleshooting any Windows Server 2003/2000 issues, setting user permissions and parameters to meet business requirements -
It Support AnalystViewsonic Aug 2007 - Dec 2007The London office is part of ViewSonic Europe, there are over 70 people based in the office with a further 130 based in Europe. My role in IT Support was the front line for helpdesk calls, I worked in a team of 3 and reported to the Network Administrator. Calls originating from the UK office could be dealt with hands on, where calls from the rest of Europe required the use of Remote Desktop’s or GotoAssist software (a dual access program where both users can see and access the screen at the same time). With the use of Skype to call and chat, I managed to resolve problems on a PC in another country as I would in the office.Duties Included:• Providing superior quality service to all users throughout Europe at all times.• Acting as primary contact for logging and resolving helpdesk calls and assigning appropriate technician, using Track-it software to prioritise and create deadlines.• Keeping to Service Level Agreements (SLA’s) with each department, building on response times and locating improvement areas and knowledge.• Troubleshooting software applications such as Windows XP Pro SP2, Office 2003, Internet Explorer 6 and 7, Adobe Acrobat 6, Skype 3.5 and Cisco Systems VPN client.• Installing and configuring new and existing computer based systems, such as Laptop build images for Dell, IBM and Toshiba, to customize the machine for the users country e.g.o Keypad (Qwerty, Azerty, Qwertz)o MS Language Packo Access to printers• Maintaining good working conditions of all PCs e.g. cleaning data, Archiving emails and cleaning equipment. • Maintaining the helpdesk system and co-ordinating with all European offices, using the track-it system to maintain an up to date Inventory of o Hardware (PCs, Laptops, and Printers)o Software (Including Licensing)o Purchasing (including demo and trial software) o Warranty Information (Up to date) -
Technical Administrative OfficerLondon Borough Of Lambeth Oct 2005 - Jul 2007Working for Children and Young Peoples Service in the Inclusion and Standards division, acting as the division’s liaison between Inclusion and Standards and Corporate IT and E-Government, the Team I worked within was responsible for identifying and coordinating a resolution to the division’s systems and technical needs at a user level, to ensure and improve service delivery.The division had a significantly large proportion of mobile workers. One of the principle functions was to provide ongoing support to provide flexible working and accessibility to information to benefit effective service delivery. Duties Included:• Managing the budget, ordering and procurement for all IT related expenditure in the division including: cabling work, network infrastructure (installation of new network ports), equipment: PCs, PC accessories, projectors, digital cameras, software packages and licences, secure storage, for example, safes.• Maintaining a booking system for equipment such as projectors, digital cameras stored centrally available to the division.• Reporting and troubleshooting technical problems, working in conjunction with Lambeth IT (LIT) Helpdesk to formulate an optimally effective resolution to problems. • Regularly meeting with LIT desktop support officers and managers to discuss technical / networking issues with the aim of building an effective and efficient support network to users in the division. • Channelling all requests for new network accounts to LIT, setting up correct server permissions, ensuring staff are located in the correct ‘user groups’ and completing the necessary application forms.• Inducting new staff to Lambeth systems, e.g. intranet, network drives.• Delivering Tablet PC training, especially hand-writing recognition and help teams to develop systems which use this, through producing e-forms.
Thomas S. Education Details
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Did Not Attend University
Frequently Asked Questions about Thomas S.
What company does Thomas S. work for?
Thomas S. works for Premium Credit Ltd
What is Thomas S.'s role at the current company?
Thomas S.'s current role is Cyber Security Analyst.
What schools did Thomas S. attend?
Thomas S. attended Did Not Attend University.
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Thomas S K
United Kingdom
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