• Consistently surpassed monthly sales goals by an average of 20%, leveraging in-depth knowledge of Apple products and customer needs.• Provided personalized demonstrations and consultations, enhancing customer understanding of product features and benefits, which increased customer satisfaction scores.• Represented Apple in the computer department as a salesman, technical support advisor and a customer service representative• Lead in training new staff on product knowledge and sales techniques, fostering a team-oriented environment that improved overall store performance.• Attended a yearly conference to learn about new Apple Products; responsible for communicating this information to the rest of the computer department