Thomas Schulz

Thomas Schulz Email and Phone Number

Senior Client Success Manager - Executive Programs - Gartner @ Gartner
stamford, connecticut, united states
Thomas Schulz's Location
Fort Myers, Florida, United States, United States
Thomas Schulz's Contact Details

Thomas Schulz personal email

n/a
About Thomas Schulz

“Yes is the answer, what’s the question?”High level problem solver that understands the value of repeat and referral business who stops at nothing to find solutions. Excellent capability to manage executive level relationships and partnerships having worked with and assisted many C-level executives and celebrities.10+ years of leadership experience from teams of 15-60 colleagues. Excelled in colleague relations garnering company leading engagement scores as a part of several different teams.

Thomas Schulz's Current Company Details
Gartner

Gartner

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Senior Client Success Manager - Executive Programs - Gartner
stamford, connecticut, united states
Website:
gartner.com
Employees:
18405
Thomas Schulz Work Experience Details
  • Gartner
    Senior Client Success Manager (Csm)
    Gartner Mar 2024 - Present
    Fort Myers, Florida, United States
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  • Gartner
    Client Success Manager - Executive Programs
    Gartner Jan 2022 - Mar 2024
    Fort Myers, Florida, United States
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  • Langham Hospitality Group
    Front Office Manager
    Langham Hospitality Group May 2021 - Nov 2021
    Boston, Massachusetts, United States
    Opening team for The Langham, Boston
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  • Langham Hospitality Group
    Assistant Front Office Manager
    Langham Hospitality Group May 2019 - May 2021
    The Langham, Chicago
    * Maintained FORBES 5 Star award for all audit years* Achieved 93.6% for Q1/2021 FORBES audit score which was the highest in the hotels history * Achieved 92.5% guest satisfaction score for February 2020 which was also the highest in the hotels history* Named #2 hotel in the USA for 2020 by US News* Directly managed stays for dozens of A list celebrities major corporate VIP’s
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  • Sage Hospitality
    Assistant Front Office Manager
    Sage Hospitality Jul 2018 - May 2019
    The Blackstone, Autograph Collection
    * Increased associate engagement by 18% during 2nd half of 2018* Experience in managing a union front office team* Exceeded 2018 social media review goal of 4.3 with a 4.57 * Led a committee on the execution of an enhanced reservation solution which maximized our RevPAR by allowing guests to guarantee value added attributes to their reservations for an upgrade fee
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  • Marriott International
    Assistant Manager - Rooms Operations
    Marriott International Jul 2016 - Mar 2018
    Renaissance Chicago Downtown
    * Increased associate engagement by 26% in 2017 compared to 2018* Increased Intent to Recommend score 2.7% YOY* Responsible for managing the P&L and checkbook* Nominated Manager of the Quarter twice
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  • Marriott International
    Front Office Supervisor
    Marriott International Jan 2013 - Jul 2016
    Chicago Marriott Downtown
    * Increased associate engagement 14% YOY from 2012 to 2013* Surpassed upgrade goal by 10% in 2015 to bring $60K in ancillary revenue* Pilot hotel for Mobile Check-in and Mobile Guest Services for MarriottManager on Duty for an 1198 room convention hotel. Awarded Supervisor of the Quarter for the 2nd quarter of 2013.
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  • Marriott International
    Interim Front Desk Manager
    Marriott International Jan 2016 - Feb 2016
    Minneapolis Marriott City Center
    Task force manager at a 583 room downtown property in downtown Minneapolis. Achieved a check-in experience score of 80.7 to a goal of 70.1 during over the duration of my assignment.
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  • Marriott International
    Guest Service Representative
    Marriott International Apr 2012 - Jan 2013
    Chicago Marriott Downtown Magnificent Mile
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  • The Procaccianti Group (Schaumburg Marriott)
    Front Office Supervisor
    The Procaccianti Group (Schaumburg Marriott) Jan 2011 - Apr 2012
    Schaumburg

Thomas Schulz Skills

Onq Hospitality Hotels Property Management Systems Front Office Hospitality Industry Hotel Management Training Inventory Management Guest Service Management Outlook Customer Service Leadership Hospitality Management

Thomas Schulz Education Details

Frequently Asked Questions about Thomas Schulz

What company does Thomas Schulz work for?

Thomas Schulz works for Gartner

What is Thomas Schulz's role at the current company?

Thomas Schulz's current role is Senior Client Success Manager - Executive Programs - Gartner.

What is Thomas Schulz's email address?

Thomas Schulz's email address is th****@****ott.com

What is Thomas Schulz's direct phone number?

Thomas Schulz's direct phone number is +121490*****

What schools did Thomas Schulz attend?

Thomas Schulz attended Illinois State University.

What skills is Thomas Schulz known for?

Thomas Schulz has skills like Onq, Hospitality, Hotels, Property Management Systems, Front Office, Hospitality Industry, Hotel Management, Training, Inventory Management, Guest Service Management, Outlook, Customer Service.

Who are Thomas Schulz's colleagues?

Thomas Schulz's colleagues are Karen Arbizu, Jesse Molina, Savannah Waller, Robyn Locke, Alexander Lorck, Tom Castle, Emma Lane.

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