System Administrator
Sullivan County Regional Health Department
I am responsibile for the management of all IT areas related to the network, Active Directory, Exchange email, centralized anti-virus, firewall, 100+ PCs, AS/400 mainframe, development/maintenance of the company intranet, back-ups, development of reports. Notably accomplishments are roll-out of new computers to 90% of existing machines, establishment of Centralized Call center to improve performance with a reducing number of employees, establishment of a automated dialer to take the load of making calls from clerks using visual basic, implemented satellite file servers to improve Access to data rates, upgraded networks from old 100 mbps to 1000 mbps standard, implemented offsite storage for back-ups, solved phone connectivity issue that had been causing dropped calls for over 4 years, implementation of VOIP phone system from a PBX, Upgraded WAN to fiber-optics connections from T-1 at roughly the same cost across 4 locations, brought Internet website in house saving 2000$ a year in hosting fees, Improved IT Infrastructure to the point that most calls are password, printer, or data request related issues.