Research Analyst
CurrentBe analytical research first point of contact for the customer services directorate.
Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Thomas Simpson is listed as Insights and Data Science Specialist at The Guinness Partnership, a with 980 employees, based in Pontefract, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas Simpson.
Thomas Simpson previously worked as Research Analyst at The Guinness Partnership and Opperational Performance Analyst at The Guinness Partnership. Thomas Simpson holds Level 4 Apprenticeship, Data Analysis, Merit from Qa.
This section adds company-level context without repeating Thomas Simpson's masked contact details.
Review company-level records connected to Thomas Simpson before choosing the right outreach path.
I am a highly skilled business intelligence specialist with a proven record of taking projects from inception to deployment. I have developed a high technical competence with both data engineering and data insight tools and techniques, allowing me to deliver complicated projects at pace. This technical excellence enables me to focus on building the kind of robust stakeholder relationships that take a project beyond initial requests to discover what is truly needed.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
North Engalnd
Be analytical research first point of contact for the customer services directorate.
Manchester, England, United Kingdom
• Acted as business intelligence partner for repairs and customer services directorates.• Identified gaps in reporting, negotiated requirements with SLT and deployed solutions independently.• Created a Power BI reporting suite that gave detailed insight and drill through options. • Produced a suite of video user guides on how to get the most out of self-service Power BI reports. • Led report automation projects that saved 60 FTE days over the course of a financial year. • Used database modelling theory to create complex semantic models. • Reduced expected Ombudsman uptake by 7.5% through implementing Machine Learning solutions.• Built a time series forecasting deck using RStudio, decreasing MAPE to below 10%.
Manchester, England, United Kingdom
• Worked on a multidisciplinary business change team to establish a new operating model.• Identified opportunities for collaboration through understanding the essential functions of directorates. • Operated within an agile environment, submitting updates in 5- and 15-minute stand-ups. • Conducted interviews with C-suite stakeholders to understand their vision of operational excellence.
Manchester, England, United Kingdom
• Triaged problems based on understanding the wider problem and the customer’s capability.• Used tactical empathy techniques derived from negotiation theory to progress calls in a timely manner
Manchester, England, United Kingdom
• Conducted short, focused interviews by telephone/webchat to explore the customer’s situation. • Identified trends, research and campaign issues and communicated these with the management team.
Manchester, England, United Kingdom
• Analysed time and pay records and interpreted legislation to determine National Minimum Wage liabilities and identify potential underpayments. • Conducted telephone interviews with a diverse range of customers, tailoring my approach to best suit the needs of each individual whilst maintaining best practice.
Other employees you can reach at guinnesspartnership.com. View company contacts for 980 employees →
Jessica Lambert
Colleague at The Guinness PartnershipStockport, England, United Kingdom
View →
CC
Chris Clark
Colleague at The Guinness PartnershipLancaster, England, United Kingdom
View →
CW
Claudeen Wallace
Colleague at The Guinness PartnershipUnited Kingdom
View →
ST
Sana Taskeen
Colleague at The Guinness PartnershipManchester, England, United Kingdom
View →
AC
Alison Coles
Colleague at The Guinness PartnershipBarnstaple, England, United Kingdom
View →
AL
Ayuba Lawan
Colleague at The Guinness PartnershipWickersley, England, United Kingdom
View →
SY
Steve Yeomans
Colleague at The Guinness PartnershipFilton, England, United Kingdom
View →
FH
Frances Hartnell
Colleague at The Guinness PartnershipGreater Exeter Area, United Kingdom
View →
DS
Damian Salt
Colleague at The Guinness PartnershipRochdale, England, United Kingdom
View →
CC
Caroline Coverley
Colleague at The Guinness PartnershipGlossop, England, United Kingdom
View →
Built the skills and capabilities needed to analyze, interrogate and present technical data, providing informed and valuable business.
Quick answers generated from the profile data available on this page.
Thomas Simpson works for The Guinness Partnership.
Thomas Simpson is listed as Insights and Data Science Specialist at The Guinness Partnership.
Thomas Simpson is based in Pontefract, England, United Kingdom while working with The Guinness Partnership.
Thomas Simpson has worked for The Guinness Partnership, Acas, Citizens Advice, and Hm Revenue & Customs.
Thomas Simpson's colleagues at The Guinness Partnership include Jessica Lambert, Chris Clark, Claudeen Wallace, Sana Taskeen, and Alison Coles.
You can use AeroLeads to view verified contact signals for Thomas Simpson at The Guinness Partnership, including work email, phone, and LinkedIn data when available.
Thomas Simpson holds Level 4 Apprenticeship, Data Analysis, Merit from Qa.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Thomas Simpson you were looking for.