Thomas Sullivan Email & Phone Number

Hopkinton, Ma

United States

Greater Boston Area

Estimates cost and sell prices for modification and expansions to current systems. Contributes to divisional and departmental strategic planning. Interview, hire, train, mentor, evaluate and when necessary, terminate service personnel or make related recommendations in accordance with company policies. Develops and proposes customer specific maintenance agreements, system expansions and enhancements. Assimilate, filter and propagate new design/installation/service ideas. Direct and supervise service billing activities. Develop and implement sales strategies and Schneider Electrics for assigned accounts. Identify, obtain, assemble and organize all necessary proposal documents. Schedules and coordinates all work, including warranty. Responsible for collections of receivables and coordinate transition of new customers from operations to service.

Greater Boston Area

Under direct supervision, acts as on site project leader, flexibly responding to customer requirements. Performs engineering to core team standards. Assists project manager to achieve the expected financial results of projects assigned. Maintains customer satisfaction while balancing project financial goals.

Greater Boston Area

Responsible for the engineering, programming, commissioning and troubleshooting of digital systems controllers and application specific controllers from given general and specific specifications. Responsible for setting up local area networks on which Johnson Controls systems operate. Emphasis is on the creation of a cost-effective system that meets customer expectations. Performs start-up of fire, security, and HVAC related equipment while maintaining high standards of excellence. Instructs and trains customers and new personnel in the operation and maintenance of application specific controllers. Maintained high standards of excellence.

Greater Boston Area

Under general direction, acted as the on-site project leader to plan, execute, and complete HVAC controls systems projects with assigned customers. Performs or delegates tasks as required to execute and fully complete assigned projects including: hardware design, system programming, installation coordination, system and network commissioning and project closeout. Responsible for the overall financial results of assigned projects including: costs, project billings, and collections. Maintains an effective balance between customer satisfaction and project financial results. Actively pursues selling change orders. Coordinates communication with the customer during all phases of the project. Ensures proper execution of warranty. Provides work direction to subcontractors, technicians, designers, and administration as necessary. Ensures work performed is in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics. Adheres and ensures Johnson Controls staff and subcontractors adhere to all safety standards.

Greater Northern Boston Area

Designed, installed and maintained commercial and residential security, fire and communication systems. Experience encompasses installation of FBI, Ademco, DSC, Napco, Capricorn, ITI, Notifier and other security and fire manufacturer systems.Additional Experience: Instrumental in setting up Wayne Alarms UL Listed Central Station. Oversaw Wayne Alarm’s Radscan long range radio network. Extensive work with access control, telecommunications and CCTV. Supervised and trained entry level technicians.