Thomas Summers Email & Phone Number

Buffalo, New York

Buffalo, New York

Responsive for facility operations on a in day to day basis. Set and obtained monthly and yearly goals for sustained growth of revenue. Job duties include but are not limited to the following. - Regularly reviewed and implemented policy and procedure.- Conducted quality control inspections. - Managed customer service and fulfillment of services. - Managed employee corrective action. - Followed all cash handling procedure and managed over/short. - Conducted new hire training as well as continued training for current employees. - Led and managed a sales team, setting goals and implementing plans to reach goals. - Managed inventory and monitored cost of product. - Conducted employment interviews. - Responsible for daily staffing and following all state and local labor laws.- Report to the Director of Operations on all sales and profit/loss goals. - Assigned tasks and duties to direct reports, which included Senior Management as well as Assistant Management.

Buffalo, New York

Assisted the Detail Shop Supervisor in day to day facility management which included but is not limited to the following. - Regularly reviewed and implemented policy and procedure.- Conducted quality control inspections. - Managed customer service and fulfillment of services. - Managed employee corrective action. - Followed all cash handling procedure and managed over/short. - Conducted new hire training as well as continued training for current employees. - Worked in a sales role, advising customers and making recommendations.- Led and managed a sales team, setting goals and implementing plans to reach goals. - Managed inventory and monitored cost of product. - Conducted employment interviews. - Responsible for daily staffing and following all state and local labor laws.- Assigned tasks to Assistant Managers and followed up for completion.

Buffalo, New York

Assisted the Detail Shop Supervisor in day to day facility management which included but is not limited to the following. - Regularly reviewed and implemented policy and procedure.- Conducted quality control inspections. - Managed customer service and fulfillment of services. - Managed employee corrective action. - Followed all cash handling procedure and managed over/short. - Conducted new hire training as well as continued training for current employees. - Worked in a sales role, advising customers and making recommendations.

Buffalo, New York

Performed full interior and exterior restorative vehicle detailing. Diagnosed paint system conditions and performed appropriate corrective procedures.

Buffalo, New York

Buffalo, New York