Thomas Tanner Email & Phone Number

Manchester, New Hampshire, United States

Swanzey, Nh

IT Support for Small, Medium and large sized companies primarily in the Financial RIA space. Quickly promoted to a Senior title within three months of starting and ran the Escalation Desk. After a year on the Escalation Desk I was promoted again as a Project Engineer and Manager to deploy projects for small, medium and large businesses.On boarding new clients into the companies MSP management. This included migrating all of their data and IT stack from third party providers such as Rapidscale, OS33 and local IT firms. Taking over management of all network devices and redesigning them according to security best practices. I have performed numerous windows server migrations and upgrades involving software, networking, data transfer and security compliance. I have worked on and deployed multiple ESXI 5.5-6.5 Hosts in clusters with backend SAN and Vsan technologies. This also included Implementing a high-speed ISCSI network for storage traffic. Other projects included deploying and managing DAAS VDI environments, Microsoft Exchange Server management, Firewall deployment including Sonicwall, Cisco ASA, Juniper and Watchguard.I have also managed and setup Azure Active Directory Synchronization and worked within AWS.

Hillsborough, New Hampshire

IT Support for Small to Medium size Companies holding a SLA agreement and any perform on-site support calls dealing with network connectivity/slowness issues to troubleshooting PC Hardware. Troubleshoot and deploy Microsoft Server 2008/2012 R2, Microsoft Exchange 2003/2010 and Office 365 as well. Managed Windows Server operating systems run Active Directory Services, IIS, DHCP, DNS, VPN's,and SQL Server 2008/2012 around the New Hampshire and Vermont Areas.

Troubleshoot everyday PCs, MACs, and Chromebooks. Complete hardware diagnostics and dissassembly of all types of computers. Going out to businesses to troubleshoot and setup there networks.

Bow, Nh

• Switch L3 Management• Windows and Mac Desktop / Laptop Repair• Microsoft System Manager• Windows Desktop SupportWorked on everyday computer and networking troubleshooting tasks. Tasks included re-imagingMacs and PCs to work in the same environment, replacing hard drives and optical drives in multiple laptops, setting up VLAN configurations on multiple HP switches. Worked with UPS's and completed backups of data. Introduced to Microsoft System Manager 2012 for OS deployments. Worked on audio equipment used for assemblies and meetings in the auditorium. Identified as an organized and exceptional worker in a fast-paced environment.

Provide excellent customer service while maintaining the backbone of the store.

Associate'S Degree, Information Technology, Graduated 2014

Activities and Societies: CISCO NETRIDERSParticipated in Cisco Netriders

High School Degree

Activities and Societies: Track Team, Honor Roll SocietyTrack Team, Band, Chorus.