Thomas Tran Email & Phone Number

Naperville, Illinois

Naperville, Illinois

• Provides the Wireless Service Provider with an engineer to work in their Mobile Switching Center (MSC) to integrate the EVDO Radio Network Controller (RNC) from Alcatel-Lucent and aggregation Router into their In-Service Commercial network.• Once the RNC has been physically installed and powered up in the customer’s MSC the RNC Integration engineer is responsible for RNC & Router Integration, Testing and Turn-up.• Troubleshooting and support is provided as necessary until a successful EVDO Data Call is made through the new equipment.• Responsible for auditing the installation of the equipment for proper cabling and connections.• Provision Software Applications and Platform Configurations• Over-see network connections to customers Layer 2/3 switching and Routing devices• Security Implementation (Secure Shell), Network Testing, Internal Auditing and Customer Sign-Off

Naperville, Illinois

• Collect appropriate info from the customer questionnaire to produce comprehensive detailed migration designs (CNDDs) and network implementation to support the core and IPBH requirement• Configure services for IPBH, EVDO and MLPP networks• Write scripts/tools to support provisioning and configurations• Establish and promote consistent design quality processes and practices, and ensure that procedures and tools are in place to support the design delivery.• Anticipate risks and develop contingency plans, and escalate quality issues• Identify and position up scope services when the design work falls outside of the agreed scope.• Trouble shoots Alcatel-Lucent Wireless system, Cisco and Jupiter network routers.• Remote 24/7 support for IPBH, EVDO networks.

Naperville, Ilinois

Wireless Technical Support Engineer 1. Responsible for trouble-shooting and providing software solutions for Inter-vendor handoffs, roaming issues between Lucent, Motorola, and Nortel and Ericsson systems.2. Provided 24x7 software critical support for CDMA/UMTS Wireless Call processing3. Provided Software upgrade (SU) for CDMA/UMTS system.4. Provided system set-up for Wireless network, Handoffs, Roaming, Database, Call Routing, Call Set-up, Call Delivery, Call Termination, Digit-by-Digit Routing, Translation, E911, Pre-pay, SMS, ATM, OMP/FX, WNP and LNP and moreSoftware Developer and System Tester1. Utilize object-oriented design and development skills to implement embedded communication applications2. Responsible for design, develop and testing for CDMA/UMTS call processing features by using C/C++ on UNIX for APX-1000, 5ESS systems3. Provided data modeling, data requirements and data analysis for Lucent's data base products4. Created and executed test plans for system test, regression test, and acceptance test by using automated test scripts.5. Provided technical consulting and validated customers requirements6. Team leader for a development team with 12 members

Computer Science

B.S., Computer Engineering