Harte Hanks is a global customer experience company focused on bringing companies closer to customers for over 100 years. Whether it’s through deeply personalized omnichannel marketing programs designed to engage and motivate the right people at the right moments; customer care services that transform negative experiences into positive outcomes and truly make customers feel cared for; or fulfillment and logistics capabilities that efficiently put products directly in the hands of customers, we remain relentlessly dedicated to removing friction and creating enduring connections. With an average employee tenure of 10 years and an average client tenure of 12 years, we’ve always had our partners’ backs, helping them navigate the B2C and B2B marketing landscape.

FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries. I drive growth by identifying and qualifying prospects for FinTech solutions.

Uncovered challenges with new and existing customers in their workplace regarding DOT compliance laws and regulations. Developed a strategy with knowledge gained to generate a consulting or outsourced services program to assist with better daily management of the DOT compliance. Presented three (3) structured 90 minute virtual live PowerPoint presentations focused on the company’s unique requirements.

Established new client development for national accounts primarily by phone. Designed and presented detailed business proposals targeted to each client’s specific requirements. Share account insights with team to optimize systems, service levels and opportunities. Collaborated directly with new clients to establish a timeline for service roll out.

Generated new client opportunities through, cold calls, telemarketing, and sales presentations. Developed and updated client database daily and participated in Human Resource Association of Broward County (HRABC) events. Collaborated and strategized with senior management and recruitment staff on high volume targeted accounts.

Provided cost effective Professional Employer Organization (PEO) services integrated with leading technologies in a manner that is seamless, simple, and personalized for a wide range of industries. Coordinated workers compensation and risk management reviews, collaborate with human resources, employee benefits, and payroll department to establish a timeline for client implementation. Generate RFPs (Request for Proposals) and attend business expositions. Experienced with Employment Practices Liability Insurance (EPLI) coverage and unemployment claims management. Top Salesperson 2017

Designed a hiring program for recruiting, training and the development of new account executive staff members. Generated over $2.5 million in new revenue. Assisted with the development of multi-million dollar proposals. Established the largest volume corporate account. Opened new accounts through cold calls, sales presentation, telemarketing and public speaking. Coordinated and attended Business Expositions.