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@miles-mobility.com
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Thomas Valentics is listed as Lead Customer Care 1st Level at MILES Mobility, a with 42 employees, based in Berlin, Germany. AeroLeads shows a work email signal at miles-mobility.com and a matched LinkedIn profile for Thomas Valentics.
Thomas Valentics previously worked as Team Lead Customer Care at Miles Mobility Gmbh and Service Quality Specialist at Thomas Valentics. Thomas Valentics holds Hotelfachmann, Hotel, Motel, And Restaurant Management from The Mandala Hotel.
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AeroLeads found 1 current-domain work email signal for Thomas Valentics. Compare company email patterns before reaching out.
Thomas Valentics is a Lead Customer Care 1st Level at MILES Mobility.
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Berlin, Deutschland
- leading 80+ Agents, Shift Leads, Team Leads of International 1st Levels- Quality Assurance - Implement and Optimize Cross-Departmental Features & Processes- International Development, Structure & Processes within 1st Levels- Implement & Optimize Processes with new Partners- Budget Preparation- Ensure KPIs & OKRs
Berlin, Deutschland
- Verantwortung für First Level Customer Care mit 20 Call Agents- Aufbau eines High Performing - Teams, Entwicklung einer offenen Feedbackkultur - Koordination der Schichtplanung, erste Ansprechperson für Call Agents bei allen Fragen - Unterstützung der Entwicklungsmöglichkeiten der Agents in Kooperation mit HR- Ausrichtung der Kommunikations- und Trainingsinhalte anhand von Kundenbedürfnissen - Strukturiertes Onboarding der neuen Mitarbeiter- Kontinuierliche Prozessoptimierung
Berlin Und Umgebung, Deutschland
- Umsatzmaximierung durch bessere Stammkundenbildung- Verbesserung der Kundenzufriedenheit durch Verhaltensprofessionalisierung- kompetente Konfliktfähigkeit durch objektive Wahrnehmung- selbstregulierende Maßnahmen der Stressbewältigung- höhere Kundenzufriedenheit durch professionelle Empathie
Berlin, Deutschland
- Unterstützung der Projektleitung in Planung, Durchführung und Nachbereitung der Mercedes-Benz Fashion Week Berlin- Koordination abteilungsübergreifender Abläufe- Mitarbeiterführung & -motivation- Akquisition, Schichtplanung und Führung von 150 Volunteers- Beschwerdemanagement- Travelmanagement- Vertragsmanagement mit externen Dienstleistern- vorbereitende Buchhaltung, Vorkontierung, Kasse- eigenständige Budgetverwaltung- Bewerbermanagement, Onboarding / Offboarding- administrative Büroaufgaben- Repräsentative Rolle für Stakeholder, Sponsoren, Gäste
Berlin Und Umgebung, Deutschland
Other employees you can reach at miles-mobility.com. View company contacts for 42 employees →
Sebastian Rosenthal
Colleague at Miles MobilityBerlin, Germany
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NZ
Nina Zieger
Colleague at Miles MobilityBerlin, Germany
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JD
Jaroslaw Dolinski
Colleague at Miles MobilityBerlin Metropolitan Area, Germany
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JA
Jacobo Ayala
Colleague at Miles MobilityBerlin, Germany
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LS
Lukas S.
Colleague at Miles MobilityBerlin, Germany
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DU
Daniel Ugowski
Colleague at Miles MobilityBerlin, Germany
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MJ
Mohammed Jasem Alsheikh
Colleague at Miles MobilityBerlin, Germany
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SB
Stephanie Baaske
Colleague at Miles MobilityBerlin, Germany
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TV
Thomas Van Brandt
Colleague at Miles MobilityKontich, Flemish Region, Belgium
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AN
Alejandro Noya
Colleague at Miles MobilityBerlin, Germany
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Quick answers generated from the profile data available on this page.
Thomas Valentics works for MILES Mobility.
Thomas Valentics is listed as Lead Customer Care 1st Level at MILES Mobility.
AeroLeads has found 1 work email signal at @miles-mobility.com for Thomas Valentics at MILES Mobility.
Thomas Valentics is based in Berlin, Germany while working with MILES Mobility.
Thomas Valentics has worked for Miles Mobility, Miles Mobility Gmbh, Thomas Valentics, Img, and The Mandala Hotel Gmbh.
Thomas Valentics's colleagues at MILES Mobility include Sebastian Rosenthal, Nina Zieger, Jaroslaw Dolinski, Jacobo Ayala, and Lukas S..
You can use AeroLeads to view verified contact signals for Thomas Valentics at MILES Mobility, including work email, phone, and LinkedIn data when available.
Thomas Valentics holds Hotelfachmann, Hotel, Motel, And Restaurant Management from The Mandala Hotel.
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