Continuous Improvement Coordinator
Current
Mar 2024 - Present
AeroLeads people directory · profile
Thomas Vincent Email & Phone Number
Currently a Continuous Improvement Coordinator at Frasers group and DnD streamer
at
Frasers Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Currently a Continuous Improvement Coordinator at Frasers group and DnD streamer
Location
Bilsthorpe, England, United Kingdom
Company size
Who is Thomas Vincent? Overview
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Quick answer
Thomas Vincent is listed as Currently a Continuous Improvement Coordinator at Frasers group and DnD streamer at Frasers Group, a with 8990 employees, based in Bilsthorpe, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas Vincent.
Thomas Vincent previously worked as Continuous Improvement Coordinator at Frasers Group and Customer Service Team Lead at Frasers Group. Thomas Vincent holds Gcses from Dukeries College, Ollerton.
Company email context
Email format at Frasers Group
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Frasers Group
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Profile bio
About Thomas Vincent
My choice to pursue customer service based roles for 11 years echoes my passion for this line of work. My main skills include: customer call handling both inbound and outbound, MOP systems, IT competency, sales knowledge, appointment management, problem solving as 'dare to disrupt focal', monitoring and ensuring good performance as 'performance champion' as some examples. I have also spent many years in the retail industry providing customer service face to face and was appointed Team Leader for my good performance and leadership qualities. I'm also striving for a side-career of content creation in the hopes of building a fun and safe community for like minded people. We stream Dungeons and Dragons each week on Twitch and post the videos at https://youtube.com/@theduckandraven4631?si=eS_5XmzhKsmhat5M
Current workplace
Thomas Vincent's current company
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Frasers Group
7 roles
Thomas Vincent work experience
A career timeline built from the work history available for this profile.
Customer Service Team Lead
Current
Jul 2020 - Present
Customer Advisor
CurrentMetering and customer service expertise. Call handling both inbound and outbound. Competent IT skills. MOP systems. Dare to disrupt focal - report issues and find solutions. Performance champion - monitoring team performance. Appointment scheduling. Excellent customer service.
Nov 2017 - Present
Electrician'S Mate
Learning basic electrical procedures, carrying out basic electric work, supporting electricians with jobs, collecting equipment, adhering to strict health and safety procedures. Also obtained CSCS and asbestos qualification.
Jun 2017 - Nov 2017
Team Leader/Customer Team Member
Team Leader role - supervising staff to ensure good performance, cashing responsibilities, stock taking, gap checks, locking up, checkout use, interviewing candidates, training and directing staff, excellent customer service.
Mar 2012 - Jun 2017
Sales Floor Assistant
Working tills, selling and refunding items, dealing with customer complaints and enquiries, working shop floor: restocking, stock checks, January sales preparation, preparing stock.
Oct 2011 - Nov 2012
Sales Floor Assistant
Working tills, selling and refunding items, excellent customer service: complaints and queries, restocking, setting up promotions.
Oct 2009 - Sep 2011
Team & coworkers
Colleagues at Frasers Group
Other employees you can reach at frasersgroupplc.co.uk. View company contacts for 8990 employees →
LA
Leanne Allen
Colleague at Frasers GroupMansfield, England, United Kingdom
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LG
Lidia Golab
Colleague at Frasers GroupNewbury, England, United Kingdom
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MW
Michael Ward
Colleague at Frasers GroupGreater Sheffield Area, United Kingdom
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BK
Brandan Kynaston
Colleague at Frasers GroupSutton In Ashfield, England, United Kingdom
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LS
Luke Shields
Colleague at Frasers GroupNottinghamshire, England, United Kingdom
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HS
Hariprasath Srinivasan
Colleague at Frasers GroupSheffield, England, United Kingdom
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CN
Christina Neophytou
Colleague at Frasers GroupCyprus
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CM
Charlotte Mcneice
Colleague at Frasers GroupGreater Glasgow Area, United Kingdom
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TW
Thomas Walker
Colleague at Frasers GroupUnited Kingdom
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CB
Callum Butler
Colleague at Frasers GroupDoncaster, England, United Kingdom
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Leanne Allen
Colleague at Frasers GroupMansfield, England, United Kingdom
View →
LG
Lidia Golab
Colleague at Frasers GroupNewbury, England, United Kingdom
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MW
Michael Ward
Colleague at Frasers GroupGreater Sheffield Area, United Kingdom
View →
BK
Brandan Kynaston
Colleague at Frasers GroupSutton In Ashfield, England, United Kingdom
View →
LS
Luke Shields
Colleague at Frasers GroupNottinghamshire, England, United Kingdom
View →
HS
Hariprasath Srinivasan
Colleague at Frasers GroupSheffield, England, United Kingdom
View →
CN
Christina Neophytou
Colleague at Frasers GroupCyprus
View →
CM
Charlotte Mcneice
Colleague at Frasers GroupGreater Glasgow Area, United Kingdom
View →
TW
Thomas Walker
Colleague at Frasers GroupUnited Kingdom
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CB
Callum Butler
Colleague at Frasers GroupDoncaster, England, United Kingdom
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1 education record
Thomas Vincent education
-
Dukeries College, Ollerton
FAQ
Frequently asked questions about Thomas Vincent
Quick answers generated from the profile data available on this page.
What company does Thomas Vincent work for?
Thomas Vincent works for Frasers Group.
What is Thomas Vincent's role at Frasers Group?
Thomas Vincent is listed as Currently a Continuous Improvement Coordinator at Frasers group and DnD streamer at Frasers Group.
Where is Thomas Vincent based?
Thomas Vincent is based in Bilsthorpe, England, United Kingdom while working with Frasers Group.
What companies has Thomas Vincent worked for?
Thomas Vincent has worked for Frasers Group, Eon Energy, Riley, Walton & Warnes Limited, Co-Op, and Next.
Who are Thomas Vincent's colleagues at Frasers Group?
Thomas Vincent's colleagues at Frasers Group include Leanne Allen, Lidia Golab, Michael Ward, Brandan Kynaston, and Luke Shields.
How can I contact Thomas Vincent?
You can use AeroLeads to view verified contact signals for Thomas Vincent at Frasers Group, including work email, phone, and LinkedIn data when available.
What schools did Thomas Vincent attend?
Thomas Vincent holds Gcses from Dukeries College, Ollerton.
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