Thomas Watts

Thomas Watts Email and Phone Number

Customer Service Specialist @ Pot Shop Seattle
Seattle, Washington
Thomas Watts's Location
Charleston, South Carolina, United States, United States
About Thomas Watts

Between the grocery, retail, hospitality, and service industry I have over 13 years of customer service experience. I am a keen observer of the human experience, and my time in customer service has given me a better insight into human interaction. This has forged me into a customer service representative dedicated to providing quality care for customer satisfaction, with a proven ability to establish and maintain excellent communication and relationships with clients. Prior to the pandemic, a majority of my work experience has been in the food and hospitality industry. I have over 6 years of bartending experience in various types of establishments on both the east and west coast. I also have management experience in both the food service as well as the retail industry. Through my experience I have developed effective leadership and communication skills, as well as a strong work ethic.

Thomas Watts's Current Company Details
Pot Shop Seattle

Pot Shop Seattle

View
Customer Service Specialist
Seattle, Washington
Employees:
7
Thomas Watts Work Experience Details
  • Pot Shop Seattle
    Online Inventory Management
    Pot Shop Seattle Oct 2021 - Present
    Seattle, Washington
    Adjust stock count on productsUpload new inventory to the websiteSet up both front end and back end salesMonitor inventory issues
  • Pot Shop Seattle
    Floor/Inventory Manager
    Pot Shop Seattle Mar 2019 - Sep 2021
    Seattle, Washington
    Created effective inventory solutionsMonitored and created inventory reportsDirected and lead sales staffReceived merchandise into the systemDeveloped training procedures for new hires
  • Pyramid Ale House
    Bartender/Server
    Pyramid Ale House Mar 2019 - Mar 2020
    Seattle, Washington
    Provided quality service in a high volume atmosphereUpsold seasonal specialties and brewery merchandiseDesign beer flights according to consumers' tasteOffered tourist recommendations about the city
  • Lucullan Repast
    Bartender
    Lucullan Repast Dec 2018 - Jan 2019
    Seattle, Washington
    Decorate holiday themed partiesSet up and execute banquets for company partiesDesign cocktails for the events
  • Heavy Restaurant Group
    Bartender
    Heavy Restaurant Group Mar 2018 - Nov 2018
    Seattle, Washington
    Provided quality service in a high volume atmosphereUpsold daily food and cocktail specialsDesigned daily cocktails and menu cocktailsResolved customer conflicts
  • Paddy Coyne
    Server
    Paddy Coyne Dec 2017 - Mar 2018
    Seattle, Washington
    Provided quality service in a high volume atmosphereUpsold seasonal specialtiesOffered tourist recommendations about the cityResolved Customer ConflictsKnowledge of Dinerware operating system
  • Harry'S Fine Foods
    Bartender
    Harry'S Fine Foods Nov 2017 - Mar 2018
    Seattle, Washington
    Provided quality service in a high volume atmosphereUpsold daily food and cocktail specialsDesigned daily cocktails and menu cocktailsResolved customer conflictsKnowledge of Toast operating system
  • Lucullan Repast
    Banquet Bartender
    Lucullan Repast Dec 2017 - Feb 2018
    Seattle, Washington
    Decorate for holiday themed partiesSet up and execute banquets for company partiesDesign cocktails for the events
  • Cane Rhum Bar
    Bartender/Floor Manager
    Cane Rhum Bar Apr 2016 - Nov 2017
    Charleston, South Carolina
    Provided quality service in a high volume atmosphereUpsold daily food and cocktail specialsDesigned daily cocktailsDirected and led floor staffResolved customer conflicts
  • Burwell'S Stone Fire Grill
    Server/Banquet Server
    Burwell'S Stone Fire Grill Mar 2017 - Oct 2017
    Charleston, South Carolina
    Provided quality service in a formal atmosphereUpsold seasonal specialties Recommended meat cuts according to consumers' tasteOrganized and executed banquetsOffered tourist recommendations about the city
  • Blossom
    Bartender/Banquet Server
    Blossom May 2014 - Sep 2017
    Charleston, South Carolina
    Provided quality service in a high volume and formal atmosphereUpsold daily food and cocktail specialsDesigned menu cocktailsDirected and led floor staffResolved customer conflictsOrganized and executed large banquetsKnowledge of Aloha Operating System
  • Outback Steakhouse
    Server
    Outback Steakhouse Jun 2012 - May 2014
    Charleston, South Carolina
    Deliver service and hospitality at a perfectly tailored pace by being deeply engaged and highly spiritedDeliver a best in class 360° dining experienceWork as a part as a teamSpeaking to guestExtensive knowledge of food and alcohol offeredKnowledge of positouch operating system
  • Barnes & Noble
    Book Seller
    Barnes & Noble Nov 2013 - Feb 2014
    Charleston, South Carolina
    Knowledge of top sellers and currently trendingKnowledge of products offeredKnowledge of product locationsStocking productsCreation of merchandise displaysTechnical support for nook tabletsRecommending products to customersAbility to operate cash registerHandling of large amounts of money
  • Harris Teeter
    Cashier
    Harris Teeter May 2011 - Jun 2012
    Charleston, South Carolina
    Knowledge of products and locationsSpeaking to customersMaking recommendationsAbility to operate cash registerHandling large amounts of moneyAbility to operate self checkout Ability to identify shopliftersStocking productsAbility to do an inventory countJanitorial duties
  • Bi-Lo
    Cashier
    Bi-Lo Apr 2009 - Apr 2011
    Charleston, South Carolina
    Knowledge of products and locationsSpeaking to customersMaking recommendationsAbility to operate cash registerHandling large amounts of moneyAbility to operate self checkout Ability to identify shopliftersStocking productsAbility to do an inventory countJanitorial duties

Thomas Watts Skills

Teamwork Microsoft Word Powerpoint Hospitality Customer Service Cash Register Cashiering

Thomas Watts Education Details

Frequently Asked Questions about Thomas Watts

What company does Thomas Watts work for?

Thomas Watts works for Pot Shop Seattle

What is Thomas Watts's role at the current company?

Thomas Watts's current role is Customer Service Specialist.

What schools did Thomas Watts attend?

Thomas Watts attended College Of Charleston.

What skills is Thomas Watts known for?

Thomas Watts has skills like Teamwork, Microsoft Word, Powerpoint, Hospitality, Customer Service, Cash Register, Cashiering.

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