Thomas Williams Email & Phone Number

Experienced Distributed Computer Systems Analyst with a demonstrated history of working in the government administration industry.  Support remote access users, Active Directory, AD user accounts, AD group policies, PowerShell and SCCM Understanding of how to deploy software, patches, and scripts in an enterprise environment.  Knowledge of Spiceworks ticket system and tracking user tickets in a Help Desk environment. Working knowledge of the administration, maintenance, and analysis of computer software, computer hardware, and Windows 10 operating system platform. Sharepoint Administrator for Service Desk team. Utilize McAfee ePO to implement device whitelisting policy for transferring data from DEO directly to the Governor’s office. Provide personal IT service for agency senior leadership, specifically personnel in the Executive Directors Office. Team Lead for Tier 2 Desktop Support Services.

Listed skills include Microsoft Excel, Microsoft Word, Banking, Credit Risk, and 11 others.