Thomas Wine Email & Phone Number

Texas, United States

Texas, United States

Dallas-Fort Worth Metroplex

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

I provide standard and ad hoc reports generated thru multiple data channels to leadership and other stakeholders within our business. I also update and standardize company manuals and SOP's for continuous improvement and compliance.

• I managed a territory spanning Western Massachusetts, Southern New Hampshire, and Southern Vermont and established relationships with key decision makers and customers to drive business growth. I sold and delivered.
• Utilized CRM and lead management tools to manage and maintain customer relationships..
• Coordinated large customer moves, served as the point of contact for the client, conducted follow-up calls ensure customer satisfaction, and resolved client concerns related to project quality.
• Planned and delivered sales presentations to potential clients and educated customers on the product portfolio to maximize customer satisfaction and ensure alignment with requirements.
• Coordinated logistics and managed deliveries to meet customer schedule requirements, partnered with third-party vendors to complete specialized tasks, and oversaw pickup and delivery schedules.
• Created reports for Senior Leadership on operational capacity, status reporting, sales volume, and closed contracts, analyzed financial goals and company priorities to ensure alignment with customer requirements.

• I provided logistics support for sales, services, installations, and the delivery of heating systems and supplies, prepared daily delivery schedule for customers, and managed inventory valued at $100K.I also created a.
• Led initiatives to enhance business processes, streamline workflows, and improve operational efficiency.
• Developed distribution strategies and served as the key contact for distributor, which included fielding inquiries from vendors, resolving issues, and communicating account strategies with senior leadership.
• Interfaced with customers to evaluate requirements and recommend solutions based on business needs, floor layouts, and guidelines provided by manufacturers.

• I managed a team of 30 store personnel, assigned responsibilities, reviewed work, provided coaching and mentorship, delivered training, conducted performance evaluations, and defined workflows. I oversaw inventory.
• Coordinated cross-functionally with four departments heads to ensure compliance with company standards and insurance policies, FDA requirements, and local regulations.
• Managed conflict resolutions for employees across the store and developed a work culture of empowerment to improve employee engagement and enhance operational performance.

Master Of Business Administration - Mba

Bachelors, Business Administration And Management, General