To lead the teams efficiently, make use of the resources and take care of the assets and business.Planning the department operation site specific to suit the customer requirement and achieving the organization business goals. Achievements of the KPIs, Budgets, sustainability, manpower requirements.Define the role of each category of staff and support hands to ensure all employees work uniformly as a team in one direction to meet the customer expectations.Ensuring all the relevant documents are as per ISO standards and are auditable. Establishing SOPs are site specific for all procedures relating to cleaning, pest management, waste management, façade cleaning. Ensuring the HSE is well organized, Identify PPE for the staff at the projects in line with the nature of the facility and identified risk during operation.Ensuring all the risk in the projects, or the organization are identified and mitigated in line with the company HSE and business plan.Keeping updated of the staffing of all the project. Have control over the attendance management, sick leaves, & absenteeism. In coordination with the HSE manager ensure the SL are within the acceptable standards, protocols are met to define and identify the causes and control measures are established.Ensure site specific cleaning schedule & checklist are in place as per the requirement of the facility and KPI.Facilitate training of all the staff at all levels as per BICSc, ISSA, CIMS as a standard for cleaning management operations and best practices.Sustainability practices are in place as per the set goal and agreed with the Client.Overall bench marking the soft services operation for all the FM related soft services, mainly cleaning, external façade, waste management and Pest control.Being on top of the cost reduction, quality improvement and asset tracking of the projects.Provide recommendations to the company management in line with the industry and client expectation and the need to update standards.

Handling the UAE University project as a Project Manager, heading a work force of 300 people, the service provided as Service provider for the university are cleaning services, Pest control services, waste management. Tasked with the vision to provide quality of international standards. Reports to the soft services Director at Berkeley. Providing high standards of safety to its workforce with an aim to reduce accidents and incidents, injuries and stoppage at work due to mishaps. Managing and maintaining assets belong to the University, ensuring facility users is safe, secured and clean to use. Pest management is another vital services that is provided to the customers, managing the facility free of pest and pest movement, ensuring gaps are identified and fixed making the project highly unsusceptible to pest in the facility. Ensuring all the KPI pertaining to the facility as in the project agreement with the operator is met. The project complies with all relevant regulation be it Quality or HSE. The project has to maintain a healthy balance sheet as that is core purpose along with maintaining the good will and excellent customer satisfaction. the work force is taken care of their health and safety, their behavioral issues and Human resources management at the project.

Led the team to be the first post construction clean up team for the Burj. Successfully mobilized the cleaning services at the Project. Was was entrusted with the task to set up the cleaning department which included, post construction cleaning, orientation of floor for visitors mainly VVIP from around the globe. introduction and implementation of SOP's, induction to work and safety, introducing and establishing bench marking of service standard. Ensuring Health and safety of staff. Conducting training and later through the train the trainer program ensuring the team is continuously training and enhances of the cleaning knowledge of the customer expectation.