Thomas Spencer Email & Phone Number

Michigan, United States

Greater Detroit Area

Consulting & Managed Services:* Align IT strategy and planning with business goals, while maintaining industry best practices in process and design* Forecast IT planning and spending to create a visual roadmap for clients * Perform risk assessments and prepare for regulatory compliance remediation such as HIPAA, PCI, and NERC CIP* Establish Policies, Processes, and Procedures for use both internally and with clients* Conduct custom training for staff and clients to educate on new technologies and troubleshooting methods* Provide proper knowledge transfer between internal resources and clients* 24/7 monitoring & support of client infrastructureRecent Technical Projects:* Virtualization Infrastructure Design & Implementation* Amazon Web Services Designs & Migrations * Enterprise Storage with Dell EMC, NetApp and others* NERC CIP Compliance Review and Internal Compliance Assistance * DevOps Automation Design and Implementation* Complete Office 365 solutions, including migrations, hybrid deployments, and initial deployments* Exchange, Sharepoint, & System Center on-premises installation and configurations

Auburn Hills, Mi

Architecture:* Design and Implement Virtual Environments (VMware, Hyper-V, and Solaris Zones) for site failover* Design and Implement Storage environments ( EMC CX4-NS480, VNX) * Analyze IO Patterns, Define Storage Requirements, and tune for performance entire infrastructure environment. * Analyze and re-design current implementation of technologies to better align with business goals with best practices to increase performance and reliability * Evaluate and Identify budget items for Capex and Opex budgets for my team and departmentProject Management:* Design and manage implementation of phases in our Disaster Recovery and Production Environment Segregation* Supervise and coordinate all resources, timelines, milestones, and goal completion* Ensure proper resource planning for most efficiencyLeadership:* Manager for Virtual/Storage/Microsoft teams; top-tier escalation* Perform weekly sessions to share knowledge and experience with team * Implementation of Peer Reviews and Process workflows in departmentTechnical Examples:* Architected Software Design and Data Flow, and implemented a custom software suite to automate code promotions between software swim lanes in the infrastructure layer, to increase deployment times, reduce inefficacies and errors, and provide accurate reporting * Designed and executed the exchange 2003/2007 – 2010 migration for the North American, Canadian, Central American, South American, and European Regions* Manage, and Support EMC CX4-NS480, VNX 7500, and various smaller storage systems* Design and Implementation of SharePoint 2013 farm* Design and Implementation of System Center 2012 Suite R2; including SCCM, SCOM, Virtual Machine Manager, Service Manager, and Orchestrator* Implementation of 3-tier storage architecture providing auto teiring of data based on the IO heat map* Re-designed VMware Infrastructure to produce a more stable environment with, while increasing performance with VDS, DRS, SDRS, SRM

Greater Detroit Area

Architecture:
* Align IT strategy and planning with both client business goals and industry best practices
* Design and define visual roadmaps for clients that allows a phased approach to industry best practices based on their budget and timelines
* Analyze company service offerings in business units to create revised pricing models
* Monitor and maintain security guidelines such as HIPAA, SOX, & PCI in designing and implementation

Project Management:
* Supervise and coordinate all resources, timelines, milestones, and goal completion
* Ensure proper resource planning so tasks are performed to the their fullest efficiency
* Create Proposals based on clients' needs and pain points, produced statements of work outlining project work and commitments

Leadership:
* Direct involvement in creation of policies and procedures that work towards a standards based implementation and use of IT
* Use of standards and security policies to manage the risks associated with information and assets
* Technical Lead for entire organization; top-tier escalation
* Active role in recruitment, evaluation, and selection of internal candidates

Technical Examples:
*Design and Maintain VPN tunnel between client sites across the country
*Redesigned and Maintained multi-site, multi-connection AD replication across US for clients
*Troubleshoot Network Traffic and create solutions to ensure QoS on the proper traffic
* Designed, Proposed, and implemented hundreds of projects.
*** These projects included some of the following:
****Exchange 2003/2007/2010 Installations and/or Migrations
**** Workgroup to Domain Installations and Migrations
**** Datacenter Relocations (Forklift Upgrade and Relocation)
**** New Construction Builds (Design, Recommendations, Implementation)
**** Firewall, Routing and Switching, Wireless, and NAC Installations
**** Security Pen-Testing for compliancy, regulations, and best practices for client environments

Clinton Township, Mi

Architecture:* Align IT strategy and planning with both client business goals and industry best practices* Design and Define visual roadmaps for clients that allows a phased approach to industry best practices based on their budget and timelines* Monitor and maintain security guidelines such as HIPAA, SOX, & NERC CIP in designing and implementationLeadership:* Directly managed a team of 20+* Conducted quarterly performance reviews, made recommendations for pay adjustments* Active role in recruitment, evaluation, and selection of internal candidates* Set performance goals and expectations* Provided training and education as needed * Top tier escalation for entire organizationProject Management:* Supervise and coordinate all resources, timelines, milestones, and goal completion* Ensure proper resource planning so tasks are performed to the their fullest efficiency* Create Proposals based on clients’ needs and pain points, produced statements of work outlining project work and commitments*Account Manager and Primary contact for all client support and relationsTechnical Examples:* Design and Implement scalable Network and Server solutions for Logicorps Clients* Design, Implement, and Maintain 600+ Cisco devices, (EIGRIP & OSPF Designs, DMVPNs, IPSEC VPNs, Firewalls, etc)* Deploy and Manage Network Security with Cisco MARS, Cisco NAC (Network Access Control), and Cisco ACS* Responsible for all physical and logical security for both Logicorps and its clients* Design and Implement virtualization solutions. Including VMWare, Hyper-V, and Virtual Iron* Implemented managed service software suites such as Kaseya and N-Able

*Top level escalation point for all reported incidents*Monitor and Maintain network security for all buildings and access points across the entire district*Manage and Support 600+ workstations*Manage and Support 7 - Novell 5 & 6 Servers*Maintain NDS for 2700 users*Create images and Deploy to 8 computer labs*Use Zenworks to deploy applications and maintain computers