Thomas Caleca Email & Phone Number

Franklin, Tennessee, United States

• Manage Global Distribution System (GDS) connectivity, ensuring accurate and timely distribution of rates and availability across major GDS platforms (Amadeus, Sabre, Travelport), optimizing visibility and bookings from travel agencies.• Conduct daily rate analysis using Fornova HBI, covering 20+ competitors to identify market trends and pricing strategies.• Develop financial models to assess the profitability of different sales channels (direct bookings, OTAs, GDS) and make recommendations to optimize margins.• Utilize data from financial reports, booking systems, and market research to create dashboards and reports that track key financial KPIs across hotel properties.• Perform bi-weekly audits of distribution systems, identifying and rectifying data inconsistencies.

Orlando, Florida, United States

• Incorporated detail-oriented skills to ensure prescription data entry is accurate, timely, and maximizes patient safety• Applied knowledge to assist new hire technicians in passing the state exam, resulting in a 20% increase in first time passing rate• Assisted Management in identifying better practices which increased team performance by 7.5% quarterly• Ranked in 90th percentile in company with an error rate of 1.73% (Company goal of 3.0% or less) while • Worked in conjunction with local stores to minimize prescription errors to ensure patient safety in processing over 800 prescriptions daily in time-sensitive situations

Altamonte Springs, Fl

• Coordinated daily office operations, improving communication efficiency among 25 staff members and clients.• Managed scheduling and dispatch of cleaning teams, optimizing routes to reduce travel time by 15%.• Handled customer inquiries and complaints, achieving a 95% customer satisfaction rate.• Maintained accurate records of employee hours, supplies inventory, and financial transactions, ensuring100% compliance with company policies.• Assisted in the recruitment and onboarding of over 20 new employees, including conducting orientation sessions and training on company procedures.

Lake Mary, Florida, United States

• Prepared and served food and drinks in accordance to health code standards• Built relationships with customer to ensure quality guest experience• Perform daily and weekly tasks in a timely manner while responding to customer requests• Collaborated with upper management to ensure sales goals and waste goals were met

Winter Park, Florida, United States

• Prepared and served food and drinks in accordance to health code standards• Built relationships with customer to ensure quality guest experience• Perform daily and weekly tasks in a timely manner while responding to customer requests• Collaborated with upper management to ensure sales goals and waste goals were met

Master Of Business Administration - Finance

Certificate, Computer Programming

I have worked on various projects involving Object-Oriented Programming concepts such as Abstraction, Polymorphism, Inheritance.

Bachelor’S Degree, Integrated Business

Associate’S Degree, General Studies