*Teach and advise students enrolled in Career Development courses on an individual and group level in order to give students the personalized attention needed to excel *Provide guidance and expertise on resume and CV writing, interviewing skills, and networking*Research career development and planning theories regularly to stay current in an ever-changing field

* Provide a high quality academic advising experience to students* Comprehensively monitor student academic success and transition* Develop and manage academic advising processes to ensure student success* Continually improve academic advising skills and practices

• Serve as the central point of contact for the external vendor of compliance system • Define business/system requirements by facilitating user meetings, developing use cases and researching and resolving issues.• Draft, update, and maintain detailed requirements, policies, procedures, access control lists and related system documentation.• Serve as liaison between department and IT department to update systems as required.• Participate in business analyst project planning and management• Maintain knowledge of business unit needs and applicable regulatory requirements in order to deliver Ethics Office support to the business units• Collaborate with State Street employees at multiple levels regarding policies and procedures for which the Ethics Office has administrative and oversight responsibility• Develop and demonstrate proficiency with code of ethics software and Star NG.• Work with Ethics Office colleagues and the software vendor, developing a strong understanding of and playing an active role in maintaining and enhancing the rules, data, modules, reporting in Star NG for personal trading, gifts and entertainment, outside business activities and political contributions.• Provide training on and supervise routine processing tasks performed by offshore Ethics Office staff for accuracy, completion and timeliness.• Actively participate in the development, maintenance, and implementation of Ethics Office policies and procedures as well as the training of State Street North American employees.• Compile and/or review and approve data for monthly reporting and prepare monthly committee materials.• Perform ad-hoc projects and requests, including but not limited to writing and updating policies, guidelines, procedures, training modules, flowcharts and management presentations.

• Seamlessly transitioned into new industry upon hiring and received consistent renewal of contract from Randstad, as a result of exceptional levels of dedication.• Coordinate all operations with two separate regulatory teams after successfully managing the complex transition of two information systems into one after company acquisition while assuring the new information system is in compliance with international firm operations.• Manage the implementation of program plans across functional areas, resulting in timely and efficient operations and successful program execution.• Determine project time-lines, budget plans, resources, and headcount, assuring proper allocations to produce profitable operations and reduce wasted resources.

• Reviewed all new and renewal Licenses for compliance with company and industry standards and guidelines.• Ensured that client’s accounts are in good standing and current in payment prior to shipping new and updated products.• Acted as a trouble shooter and liaison with account management, sales executives, and external vendors.

Reviewed new cases to ensure all replacement requirements are being met, including Federal, State and SEC guidelines Communicated with the various Underwriting Teams, Case Managers and Post Issue Areas to get cases resolved within service level agreementsWorked with producers and agency contacts to obtain missing requirements and to educate them on updates to regulationsInitiated internal and external rollovers with the surrender teams, and facilitated deposit and application of those monies upon issueCorresponded with other carriers to obtain funds for external rollovers

Accountable for providing quality customer service to clients by providing product and annuity information as well as researching and resolving routine issues related to client accountsCalculated, prepared and processed liquidations, conversions, ownership changes and other price-dependant transactions on day of receiptResponded within service standards to all telephone calls from selected brokers and clients by providing account information regarding a broad range of subject areas such as product, legal, tax, transaction and investment

Member of the Global Wealth and Investment Management Anti Money Laundering UnitCompleted supervisory reviews of data collected on customer accounts in excess of $1 million for compliance with money wiring regulations under Homeland Security Laws