The dream job......

Get out and travel.....the worst day outside is better than the best day in the office.....

Tom guided utilities through complex IT projects, from initial assessment through selection and implementation, empowering them with the tools, information and expertise needed to deliver exceptional projects.

Provided business development support in opening up new markets in North America, which includes lead generation, pipeline building, client development and CXO relationship development. Secured first consulting engagement for the Itineris UMAX™ Customer Information System on the Microsoft Dynamics AX ERP platform during expansion from Europe to the North American energy and utility markets.

Managed strategic customer accounts, achieved revenue growth, and responsible for a book of clients with Total Contract Value of approximately $100M.Provided leadership and contributed to improved strategic consulting, business planning and up-selling sales development. Grew existing account revenue by 30% through strengthening client relationships and introducing new business opportunities. Vertex is the leading meter-to-cash provider of managed services in the global marketplace.

Responsible for account and contract management, client satisfaction, upselling, and contract extensions worth approximately $30M.Worked closely with product development to involve top-tier clients in guidance for product direction. Managed key and troubled accounts to 100% referenced clients.

Managed client accounts through new product line implementations and Y2K preparations and provided escalation point for customers during this period of stabilization. Responsible for account and contract management, client satisfaction, up-selling, contract extensions worth over $10M.