General Manager
Managed day-to-day operations, including remediating team’s conflicts, streamlining operations and leading both front-of-house and back-of-house teams. Upheld positive and welcoming environment at restaurant entertain customers and improve restaurants business reach. Instructed members to perform all tasks in accordance with brand integrity and mission statement.Key Achievements:* Acted as role model for entire team in all aspects of operations management, customer care and business development.* Trained new hires according to best practices and in-line with all company policies and procedures.* Organized meetings to respond to customer and employees needs to sustain restaurants decorum.* New store opening of flagship restaurant at a different location.* Maintained lowest food cost in company for two years.* Held and catered for large events monthly.