Thomas Higgins Email & Phone Number

Sydney, New South Wales, Australia

Feels wonderful to be kicking off the nXus People new business with partners Molly Henman, James Fulford-Talbot and Stuart Waldon. nXus People focuses on helping individuals, teams and organisation work well. The ability to collaborate, harness the benefits of diversity and overcome potential impediments to effectively ‘teaming’ is essential for individual and collective success in today’s complex working environment. Evidence suggests our ability to work with and through others is one of the most critical distinguishing factors for achieving lasting individual, team, inter-team, organisational, institutional or social progress. Using knowledge and experience gained over decades, we bring together elements of organisation and culture development, business acumen, workplace simulation and positive behaviour change to help clients achieve desired objectives. We work with organisations across all sectors and have specifically tailored services for the defence, public, professional services and industry sectors. We focus on helping people achieve outcomes together and in any setting with interdependencies which require effective interaction with others. In doing so, we have helped thousands of individuals, teams and organisations reach their potential.

Nsw

Steople is an Organisational Development consulting firm that partners with clients to provide commercial solutions in assessment, leadership, careers, and organisational development. Founded in Melbourne in 2009, the Sydney office was opened in early in 2016 to service a rapidly growing national client base.

Hong Kong

Delivering full range of HR enabling services to the Swire Group's Beverages business through a team of 20+ functional and operational HR professionals, located in Mainland China and Hong Kong.Responsible for driving major senior role clarity and restructure initiative across all Swire Beverage operations in PRC, Hong Kong, Taiwan and USA. Developing and implementing strategic mobility policy and practice designed to enable fluid talent movement within mainland China and cross-border.Developing and enhancing Swire Beverages HR professional capability across the entire organisation.

Hong Kong

Lead Hay Group business in Hong Kong to achieve profitable growth, strengthen brand, build team capability and deliver quality, value adding solutions to clients.Develop and deliver strategy to profitably grow business. Take leading role in key customer relationship development, business development and ensuring delivery of high value client solutions.Promote Hay Group through appropriate marketing, PR, media and brand positioning activity.Build and maintain a collaborative, capable, effective, accountable, motivated and empowered team.Act as a role model and effectively manage individual performance of reporting managers and senior consultants through coaching and performance management.In addition to developing business in Hong Kong, build mutually value adding relations and collaborate with other Hay Group offices to serve multinational client needs and leverage resources effectively at global, regional and Greater China levels. Contribute to overall Greater China strategy formulation and deployment through membership of the Greater China Leadership Team.

Sydney, Australia

Lead and manage Hay Group’s consultancy business unit in Australia.Work through senior state manager direct reports to develop direction for the business and manage all related operational matters.Build and develop a team of more than 30 professionals to profitably grow a $10M+ business throughout Australia and the region. Business development and relationship management across diverse group of clients in different market segments including finance, resources and energy, travel and numerous service companies.Help organisations realise potential through implementation of a range of integrated people management interventions tailored to specific needs. These include reward strategies, work and organization design, organisational effectiveness, performance management, capability assessment and talent management, and leadership transformation.Ensure effective collaboration with other revenue generating and functional parts of the business. Provide high quality board and executive level consultancy services and advice.

Sydney, Australia

Lead, manage and profitably grow NSW consulting business to $4M+Recruit, retain, develop and manage performance of diverse NSW consulting team. Develop key client relationships, propose solutions and ensure margin is delivered through effective pricing, cost control and project management.Contribute to development of strategy for Australian consulting business and ensure targeted NSW State level contribution is delivered.

Sydney, Australia

Work with business lines and functions to determine support requirements and deliver HR capability necessary to realise corporate goals, including restructure and acquisition activity.All strategic and operational HR activity serving all business lines, with a total of 8000 staff.Reporting directly to the CEO with four HR Departments within HR Division - Payroll & ER, Remuneration, Recruitment & Development and HR Planning & Management Information. Manage performance and wellbeing of 4 Senior Manager direct reports and more than 120 HR professionals and support staff with a direct expense budget of $14 million.Development and implementation of HR policies and procedures in areas such as performance management, ER, remuneration and incentive, recruitment, training & development, succession planning, OH&S, EEO, system development and relationship management.Executive to IAG Board Remuneration Committee, accountable for matters relating to executive remuneration, employment conditions, incentive and bonus programs. IAG appointed Superannuation Trustee Director.Development and implementation of management and executive leadership development programs.Reducing cost and increasing quality of HR services through employer self-service, HR system and intranet technology.

Sydney, Australia

HR planning, project management and budgeting.Alignment of HR strategy and functions with corporate objectives.Development of performance measures, business acumen and shared service culture.Working with telephone business centres and branches to promote world-class customer service.Integration of 1000 new staff resulting from acquisition of SGIO/SGIC.Communication coaching of two CEOs.Maintaining high levels of morale and productivity among team of more than 30 staff working with high volume transactions and immoveable deadlines typical of a payroll environment.HR system development including eCommerce and on-line solutions. Business owner for HR system upgrade from SAP 3.1h to 4.6b.HR planning, budgeting, relationship development, service level agreements, cost allocation, ROI analysis, business case development and financial controller accountability for $13 million direct expense budget.HR management information including ad hoc reports, benchmarking, balanced scorecard and end-to-end staff survey process.Review of recruiting business model and processes to align with organization-wide eProcurement initiative.

Sydney, Nsw

Strategic management of issues with potential to influence the complex business, social and statutory environment of CTP Insurance.Divisional business planning.Social/market research into customer and community perceptions of NRMA as a CTP insurer.Liaison with wide variety of CTP stakeholders including medicos, lawyers, government and non-government agencies.Principal NRMA representative on the Motor Accident Authority Working Group reviewing long term care of those seriously injured in motor accidents.Key advocate in developing and implementing NRMA CTP Insurance position on management of whiplash. Work culminated with internationally lauded NRMA CTP Whiplash Seminar in 97.Represented NRMA before NSW Government Joint Standing Committee on the NSW Motor Accident Scheme.

Sydney, Australia

Design and implementation of research necessary to support NRMA’s public policies.Development of public policy on a wide range of issues, particularly road safety.Public face of NRMA for road safety matters. Hundreds of media interviews including live and pre-recorded appearances on news and current affairs.Represented NRMA before NSW Joint Standing Committee on Road Safety.

Nürnberg Area, Germany

Procurement of service, supply and construction requirements. Source selection, negotiation, advertising, bid evaluation, contract preparation and administration. Liaison with end user, supplier, legal, technical and financial personnel.

Master Of Professional Writing

Master Of Management

Ba Honours, Applied Psychology & Data Analysis