Thomas Diaz Email and Phone Number
Thomas Diaz work email
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Thomas Diaz personal email
With over three years of experience in logistics and customer service, I am passionate about delivering efficient and effective solutions for Expeditors and its clients. I have a strong background in business administration and management, which helps me to understand the needs and expectations of different stakeholders and to align them with the company's goals and vision. I value teamwork, diversity, and innovation, and I strive to bring diverse perspectives and experiences to the team.As a Logistics Team Lead at Expeditors, I am responsible for creating and managing the presentation of monthly and quarterly metrics, delegating the workload for the team based on queue size and complexity, handling escalations from customer team, and managing/training a team of five. I also collaborate with customer team to implement improvements to our process and sort out pain points from the previous issues or delays in the process outline. Additionally, I assist with logistical issues and work with third party teams for a valid solution for the customer and third party contacts. I have demonstrated problem solving, communication, and interpersonal skills throughout my role, and I have received positive feedback from customers, engineers, and onsite point of contacts.
Expeditors
View- Website:
- expeditors.com
- Employees:
- 12756
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Logistics Team LeadExpeditors Jan 2022 - PresentSan Francisco Bay Area-Create and manage the presentation of monthly/Quarterly Metrics.-Delegate the workload for the Team based on queue size and complexity of the teams abilities.- Handle escalations from customer team to provide root cause analysis, and process improvements.- Mange and train a team a team of 5 to support the business unit as well as 3 separate projects from our main process.- Collaboration with customer team to implement improvements to our process and sort out pain points from the previous month. -Assist with logistical issues and work with third party teams for a valid solution for the Customer and third party contacts.
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Logistics CoordinatorExpeditors Apr 2021 - Jan 2022San Francisco Bay AreaProjects: RMA Spares / Google Cloud Devices (GCD)• Constant communication with service warehouses daily to ensure timely pickup and delivery of the customers shipments.• Creation and processing of approved customer orders within company system.• Communicate with customers, engineers, and site Point of Contact to arrange domestic or international shipments with the warehouse to meet the customer required delivery date.• Manage and process Cargo sheet for Brazil orders.• Providing necessary import/export documents to the correct personal to maintain movement of customers cargo within North and South America's region.• Work with multiple teams to resolve discrepancy orders and system issues to maintain correct inventory records between the customer and WH.
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Logistics Coordinator At Expeditors Via Randstad TechnologiesRandstad Usa Mar 2020 - Apr 2021Sunnyvale, California, United States -
Sales Operations CoordinatorTivo Mar 2019 - Dec 2019Process retail PO's and RMA's daily.Create a daily report of direct sales.Manage and manually process credit memo list daily.Review fraudulent orders to be rejected or processed. -
Shift LeadT4 Boba Jan 2018 - Mar 2019Los Gatos/PollardTrained new hires and managed staff while on shift.Operate and manage orders while keeping supplies ready in a fast paced environment. Quality control of products, services, and store environment.Worked with a team to ensure a high level of service.
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Camp CounselorSteve & Kate'S Jun 2016 - Aug 2017San JoseArranged and organized the set up/tear down of outdoor equipment.Created a safe and fun environment for campers.Instructed music lessons during camp.Serviced lunch to campers.Organized and directed with the equipment sale at the end of camp. -
Customer ServiceEdible Arrangements Aug 2016 - Feb 2017Los GatosManaged and served orders with clear communication. Operated as a cashier and recorded cash drawer amount twice every shift. Arranged a clean sanitary environment for fresh food products.Assisted with production staff and allocated supplies for orders daily. -
It Technician AssistantUnion Elementary School District Jun 2014 - Sep 2015Arranged and organized multiple devices at all school sites.Assembled various devices such as Apple Tv's, Chromebooks, and other technology.Tested Access points at all locations and assisted Technicians in the assembly of WIFI.Provided support in maintenance of storage and distribution of technology products. -
Book SellerDe Anza Bookstore Sep 2013 - Apr 2014CupertinoClearly communicated with customers to find their books.Organized and stocked merchandise.Operated as a cashier services during busy hours.Organized received merchandise and request for lost/new supplies.
Thomas Diaz Skills
Thomas Diaz Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
Leigh High SchoolHigh School
Frequently Asked Questions about Thomas Diaz
What company does Thomas Diaz work for?
Thomas Diaz works for Expeditors
What is Thomas Diaz's role at the current company?
Thomas Diaz's current role is Logistics Team Lead @ Expeditors.
What is Thomas Diaz's email address?
Thomas Diaz's email address is th****@****ivo.com
What schools did Thomas Diaz attend?
Thomas Diaz attended San Jose State University, De Anza College, Leigh High School.
What are some of Thomas Diaz's interests?
Thomas Diaz has interest in Children, Civil Rights And Social Action, Education, Environment, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Thomas Diaz known for?
Thomas Diaz has skills like Microsoft Office, Technical Support, Active Directory, Troubleshooting, Windows, Public Speaking, Customer Service, Teaching, Research, Management, Photoshop, Leadership.
Who are Thomas Diaz's colleagues?
Thomas Diaz's colleagues are Sergej Storjohann, Alina Böhner, Ivan Wang, K P Kolim, Sarbu Rodica, Cynzia Tapia Castro, Karen Simoes.
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Thomas Diaz
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