Support the Last Mile Team at a delivery station, working closely with independent Delivery Service Providers successfully deliver smiles to customers in the local area. Responsibilities include:- Manage a team of Amazon associates- Plan, direct, and monitor on-road performance in partnership with our provider companies- Deep dive data through data analytics in order to deliver packages in the most efficient, quickest method- Support the in-house sort team through providing feedback on performance, including partnering with peers across different areas throughout the day

Manage a group of both franchise and corporate-owned stores with annual revenues exceeding $18M in a diverse urban and suburban marketplace. Collaborating and partnering with the franchise owners and managers to understand their business and implement national marketing plans, develop localized promotions and marketing, and provide a local resource of knowledge and support to the stores.• Full P&L responsibility for corporate-owned stores, including the development and training of store managers.• Practice consultative sales with franchise owners to increase availability of new and innovative products.• Work with a cross-functional internal merchandising team to adapt the mix of product to each individual store.• Utilize Excel to analyze the business and to formulate a deep knowledge of my group’s business and provide planning to achieve mutually beneficial results.• Develop budget models for all stores.• Support region and companywide initiatives through working with assisting colleagues.

Contract applicant sourcing, screening, and hiring consultant for the construction trade.

Managed ten regional convenience stores servicing Boston University, MIT, and Boston College, which included sales planning and merchandising, associate development, and strategy. Involved in the development of annual budgets and presentation of monthly results to the client. • Guided the strategic sales planning and P&L responsibility for sales in excess of $16M annually.• Implemented labor cost controls through the application of a zero-based scheduling, resulting in monthly overtime savings of approximately $10,000.• Developed sales programs with Red Bull that improved year over year unit volume by 200%, and increasing promotional activity by 100%.• Created a new partnership with Residential Life to drive traffic to campus stores through contests, sampling, and other events.• Managed client relationships between Aramark and the schools to share best practices and ideas.• Developed annual budgets and action plans that provided a level of co-prosperity for Aramark and the client.• Utilized Excel to develop tools which analyzed the categories and business trends over multi-year periods.• Partnered with store managers to develop and promote three hourly associates to assistant manager positions.

Managed a group of franchise-owned and corporate stores with annual revenues exceeding $17M. Collaborating and partnering with franchise owners to analyze their business, utilize national marketing plans, develop localized promotions, and provide a resource of knowledge and support to their business. • Assisted in the opening, transitioning, and merchandising in over 50 new and existing stores in the market.• Collaborated over long-term merchandising for stores in the Boston and New York City markets.• Developed and executed annual budgets with results, on average, of 150% of goal.• Created a strong business relationship with franchise owners, resulting in the highest participation rate at regional and national meetings in the region.• Region subject matter expert for fountain, coffee, and frozen beverages, managing the execution of quarterly promotional activity, conducting training for peers and store operators, and interact with headquarters Category Director.• Supported the Market Manager by managing the market in his absence.• Coached two franchise owners to become regional store operator of the year.• Extensive use of PowerPoint for use in region meetings and peer meetings, in addition to providing peer- to-peer training in the use of Excel, Outlook, and other technologies.

Worked within a small group of corporate staff manage relationships, corporate initiatives, and communication to franchise owners in the USA and Canada. Assisted with issues and concerns on service through on-going coaching and development.• Responsible for the implementation of the insurance replacement segment to U.S. franchise owners, achieving 75% participation and year over year revenue growth exceeding 50%.• Developed a strong rapport and trust with over 45 North American franchise owners in order to achieve a level of prosperity with customers, clients, and stakeholders.• Managed fleet acquisition programs for franchisees, including developing a simplified order and tracking system in Excel, that exceeded 10,000 vehicles.• Assisted with planning, coordinating, and executing two annual franchise owner meetings, as well as annual franchise advisory board meetings.• Authored Excel-based reporting to provide efficiency and reporting within the corporation and franchisees.

• Prepared and developed cost-savings analysis and worked with confidential information on employees, requests for proposals, and other sensitive topics for senior management.• Effectively managed multiple projects through the use of technology-based solutions, resulting in projects delivered on-time.• Developed network of accounts and contacts within internal departments to ensure timely responses and to break down obstacles.

• Successfully managed one of the largest neighborhood locations for Hertz, achieving full year profitability.• Obtained awards for achieving revenue and business growth targets.• Developed staff for promotion through cross-training in all the location's positions and jobs.

• Assisted in implementing company and branch goals.• Fostered relationships with customers in the local market.