Thomas Burbank Email & Phone Number

Saint Paul, MN, US

Greater Minneapolis-St. Paul Area

Provide manufacturing support and interface between project management, engineering, manufacturing plants/suppliers, sales and purchasing to assure compliance to quality, manufacturing, and delivery requirements.

Greater Minneapolis-St. Paul Area

Coordinated project quality engineering assignments, including quality planning and coordination andPerformed quality surveys or audits on products or quality systems; managed quality project records. performed international vendor surveillance.

Greater Minneapolis-St. Paul Area

Conferred with customer to better understand their needs through review of existing manufacturing practices and current plant layouts.Proposed system concept to customers using Autocad2000 in order to meet current and future needs.

Greater Minneapolis-St. Paul Area

Assisted Cannon Sales Representatives in meeting their customer’s needs by designing and determining system layouts and load specifications per product usage; priced final system layouts.

Greater Minneapolis-St. Paul Area

Worked extensively with Project Supervisors and Outside Sales Representatives to determine the scope of project.Oversaw outside contractors on proposed systems and equipment repair while maintaining a high level of customer satisfaction and system reliability.

Greater Minneapolis-St. Paul Area

Work closely with plant supervision and production personnel to promote continuous improvement in products and service. Communicated with customers, sales, and engineering to resolve in-house and on-site non-conformance issues.Cross trained with the Customer Service Manager in coordinating infield service projects, entering customer orders, and quoting.