Director Of Client Experience
CurrentAs Director of Client Experience at Blue Thread Project, I lead efforts in communication strategy and brand management. My role focuses on designing and delivering compelling brand messaging to a national audience, utilizing social media and marketing content to drive engagement. I prepare our executive board for media interviews and public engagements, ensuring clear, impactful communication. Additionally, I oversee client relations, serving as the main point of contact for high-level concerns, with a focus on swift resolution and customer satisfaction.