Tom Engel Email & Phone Number

Beaverton

Human Resources for Thoughtful Leaders & ManagersStriking the balance between being a compassionate individual and a good boss can be agonizing and frustrating. Add to this the enormous gray areas of employment law and how they frequently change, and it’s no wonder why so many owners are frustrated, exhausted and confused.Vantage Point HR takes the guesswork out of HR practices and compliance. Avoid costly and time-consuming mistakes with services tailored to your exact needs.

Portland, Oregon Area

Responsible for leading a team of experts in the areas of HR, Payroll and Risk/Safety – applying our collective expertise to support our book of 25 small business clients – who represented multiple industries. While primarily tasked with helping clients maximize their human capital, this role allowed opportunities beyond traditional HR functions including general operations, systems management, business development, marketing, and business planning.Key results:•Designing the model and establishing a small business referral community as a means to support existing clients and simultaneously create new business referral sources. Areas of partner expertise created: o Accounting, C.P.A. and QuickBooks o Small business and accounting fraud o Marketing and social media o Small business IT hardware, software and cloud computing o Specialty legal o Small business legislative affairs o Small business health care – compliance and insurance o Small business lending o Mobile timecard and job costing • Utilizing publicly available data from BOLI to create a sales plan and strategy with Sales Development and local referral partners o Creation of 30+ new account sales in markets throughout Oregon – some of whom previously had flat to zero sales year over year.• Optimizing branch operations through vendor consolidation and upgrading of outdated technologies that included: o Print devices o Internet and phone services

Portland, Oregon Area

Provided strategic and hands-on human resources consulting services to a wide ranging customer portfolio that has included multiple rural hospitals, front line registration staff, elder housing facilities, urban and rural clinic environments, employed medical care providers and internal administration groups.Key results:•Assuming leadership for strategic direction of the Oregon region Kronos timekeeping system and partnering with stakeholders for further development.•Identifying productivity and efficiency opportunity with Kronos Advanced scheduler – to include an estimated cost savings opportunity of approximately $30M – and actively partnering to realize that savings with leadership in headquarters.•Negotiating high-risk settlements resulting in an estimated $150K of cost avoidance to date.•Leading the effort to partner with Unemployment Insurance representative vendor – to receive electronic unemployment claims with State of Oregon versus traditional paper forms – resulting in greatly reduced late response incidents.•Supervision of HR employees impacted by department reorganizations – including oversight of transitional assignments and assistance in locating permanent positions.

Hillsboro, Oregon

Through various assignments, delivered full spectrum HR services to senior business leadership, exempt and non-exempt employees that included: core employee relations, detailed investigations, annual focal review management, leadership of organization diversity initiatives and assistance to peers as needed in sister organizations.Key results:•Management survey score increases – with ongoing HR engagement, 68% of questions improved over prior year vs. peer group of 17.5%. oOne supported group showed 13% total improvement in scores over a two-year period. o70% of managers tracked showed improvements over prior years of 5–43%.•Partnered with two organizations to define and implement ratings criteria for their employees that illustrated successful performance to expectations – closing a gap that existed previously.•Created a basic, sustainable evaluation process that utilized rating criteria at set intervals throughout the year to enhance management documentation and provide a thorough, defensible performance management process for employees.•Proactively partnered with Employee Health and internal services groups to schedule and deploy ADA compliant website upgrades for impaired employees.

Responsible for partnering with our business group customers for optimum design and implementation of customized e-commerce solutions for the Intel worldwide independent reseller channel in hand-picked markets throughout the world – accomplished through the application of our selected third party software solution – combined with a fundamental understanding of each market's needs.Key results:•Created full series of standardized marketing case studies, documentation and sample files to complement product release capabilities that supported marketing support teams – resulting in a 50% reduced marketing ramp-up time vs. prior efforts.•Oversaw the requirements and design of a comprehensive feature set that included discount automation – resulting in a combined annual overhead cost savings of $75K per 10 active distributors.•Designed a deep linking functionality shortly after the immediate product launch to allow the marketing team to embed website navigation commands directly into existing newsletters, mailers and other existing communication channels – resulting in much wider outreach and accelerating new product ramps.

Managed development and operations of our third party custom e-commerce and loyalty program platforms to service our North American independent channel resellers (membership ~40K) as part of the Intel Channel Marketing Group. I was solely responsible for the $600K annual operations budget - working in partnership with my program management peers to leverage maximum benefit for all our respective stakeholders. Key results:•Acting as founding co-partner and co-manager in establishment of Intel Flex, Intel’s first geography loyalty program•Creating a compliant e-commerce payment application for use with third party interfaces with over $10M processed in a six year period.•Negotiating with suppliers for $100K in cost savings – through joint cost-avoidance decisions and fixed overhead adjustments over 6 years.

Responsible for the implementation and execution of multiple direct marketing programs for business units within the company utilizing third party and in house capabilities. Formats included rebates, e-commerce, direct mail and couponing initiatives – with fixed and variable active projects ranging from 10-30 or more depending on product line, release cycle and target audience.During this time, my key accomplishment was managing the Sales Tool Store reseller benefit–taking it from a near last customer value rating among benefits offered, to a top five placement (out of ~25). It remained in the top five during my tenure and continues to operate successfully on the same platform as of 2014.

Beaverton, Oregon

Managed multiple roles over a four-year period including project manager, product trainer, consulting/customer support, and conference manager.

Mba, Management And Marketing

B.A., Political Science, History

Activities and Societies: Delta Psi Delta Fraternity, Cross Country team

Education record