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With more than 20 years of experience in Quality Engineering, Sustainability, Regulatory requirements and Lean Continuous Improvement, I have gained extensive executive management expertise while leading global organizations to develop strategies, systems, and processes that significantly improve operational, manufacturing, and product performance. I am highly skilled in directing and supporting high-visibility global strategic quality engineering programs, and working with business, product development, manufacturing, OEM, and supplier teams to identify operational requirements and lead the engineering of quality-focused solutions. My work history also includes a strong specialization in championing quality and lean certification processes, and also establishing program governance standards to ensure the effective planning and completion of quality engineering objectives.Please contact me at any time to discuss how I can assist your company as an executive leader of product quality management, engineering, and sustainability.PROFESSIONAL ACHIEVEMENTS* Produced $1 million in annual savings and revenues by leading global quality improvement programs.* Reduced operational costs by $2 million, resulting from establishing and leading lean continuous improvement initiatives that eliminated waste, increased sustainability, and enhanced product quality.* Directed the reorganization of quality assurance strategies and processes, which produced cost reductions of $750,000 per year.* Led the integration of Standard Quality Management systems and Engineering Solutions across multiple sites and business units, which improved quality engineering performance, introduced high-quality standards, and reduced operational delays, resulting in $200,000 in annual savings.* Drove efforts to achieve quality certifications and deploy new quality management systems; led operational efforts for ISO 9001, ISO14001, ISO 13485, ISO 17025, ANSI2020, TL9000, R2, RIOS, FDA compliance and other certifications
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Director Of QualitySynapse ItsRichardson, Tx, Us
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Quality Assurance ManagerPolara Oct 2023 - PresentGreenville, Texas, United States -
Regional Sr. Qa ManagerCreation Technologies Jun 2021 - Oct 2023United States• Spear up Quality Departments Central Region (Dallas/Milwaukee/St Peter)• ISO9001/ISO13485/AS9100/ATEX/IPC610/FDA Certifications and supporting external audit processes and the internal audit activities.• Interface with Regional Quality leaders and roadmap and develop Strategic company Quality initiatives.• Coordinated global quality assurance efforts while also leveraging quality management systems to drive effective and efficient harmonization and standardization of quality assurance processes.• Subject matter expertise CAPA and Root Cause Analysis and Corrective Action implementation -
Sr. Qa Manager / Vp Quality Assurance / Engineering / Sustainability / LeanCtdi Dec 2020 - Jun 2021Memphis, Tn(Aftermarket Services) (Formerly iQor)• Directed North American departments responsible for quality, engineering, lean continuous improvement, and sustainability initiatives to ensure the safe, efficient delivery of refurbished electronics products.• Defined and implemented quality engineering directives and integrate strategies governing immediate and long-term quality assurance, engineering, sustainability strategies, and test system automation/development, aligning programs with overall company goals and requirements.• Championed certification and compliance efforts to achieve and maintain ISO9001, ISO14001, ISO13485, TL9000, ISO17025, ISO 13485, IPC, and other certifications.• Coordinated global quality assurance efforts while also leveraging quality management systems to drive effective and efficient harmonization and standardization of quality assurance processes.• Led North America companywide sustainability efforts focused on achieving zero waste throughout the business, reduce emissions, and gain industry recognition as a leader of product quality assurance, engineering, and sustainability. -
Vp Quality Assurance / Certifications / Sustainability / Customer SolutionsIqor Sep 2017 - Dec 2020Memphis, Tn | Belgium/Europe• Managed global teams in charge of ensuring aftermarket product quality, championing the development and implementation of worldwide QA strategies.• Directed the day-to day development and execution of innovation and customer solution programs for the North American business enterprise.• Interacted with customers, suppliers, and OEMs to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.• Led sustainability throughout the company’s North American operations, including reducing GHG emissions to achieve zero waste.• Accessed new opportunities throughout the industry by leading quality certification and compliance efforts.• Aligned quality assurance goals with the company’s overall operational goals and capabilities. -
Director Of QualityIqor Aug 2016 - Sep 2017Memphis, Tn | Belgium/Europe• Directed the global quality organization throughout sites in the US and Mexico, setting up and managing an expert organization responsible for corporate quality operations development.• Recruited, interviewed, and hired quality team members, and also coached corporate quality operations teams to ensure excellence in the delivery of products and services for internal and external customer. • Worked as the leading quality control resource in charge of problem identification, resolution, loss reporting, and implementation of continuous quality improvement activities, including Kaizen and Six Sigma. • Developed programs to drive certifications in ISO 17025, ISO 19001, ISO 14001, ANSI 20.20, TL9000, RL, and others, while also directing ISO 17025 LAB projects to support and improve NPI, OEM support and field returns.• Established processes to collect, analyze, and visualize data to predict trends affecting product quality.
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Quality & Fa ManagerIqor Apr 2015 - Jul 2016Memphis, Tn | Belgium/Europe• Led the development of quality processes and strategies throughout global business units, focusing on positioning quality management initiatives to achieve and maintain a competitive advantage in the market.• Cultivated continuous improvement mindsets throughout all areas of business management and QA groups.• Communicated lean objectives in alignment with the company’s operational goals, including providing training to business unit leaders and establishing KPIs to monitor the operational health of manufacturing organizations.• Established standardized quality assurance processes and strategies to establish ownership of quality objectives and define escalation paths for quality issues in multiple areas of the business.• Interfaced with customer stakeholders to address and resolve product and process quality issues, and also drove the use of a full range of process development, risk mitigation, and problem-solving tools as required.
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Sr. Product ManagerIqor Aftermarket Services Mar 2011 - Apr 2015Memphis/Tn - Chihuahua - Reynosa(Formerly Jabil)• Oversaw product quality assurance efforts throughout the US and Mexico, including driving laboratory operations in support of product design and quality improvements, monitoring quality performance data, and reporting findings to customers, OEMs, and suppliers.• Identified root causes and modes of potential product failures, analyzed results, and made recommendations for best courses of action to remedy product quality issues. • Worked with customer stakeholders to ensure that OEMs were taking appropriate corrective actions to achieve compliance with product specifications and quality agreements, while also liaising with customers’ quality groups to ensure the proper implementation of corrective actions in alignment with process specifications.• Maintained awareness of business contexts and company profitability, including budgetary control issues to ensure the cost effectiveness of quality assurance efforts.
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Sr. Program Manager - Jgs Technical Services, Automated Test SolutionsJabil 2009 - Nov 2011Belgium, Tn• Developed new roadmaps governing product development and customer success initiatives, focusing on streamlining operational processes and technology systems to achieve new efficiencies and cost savings.• Worked with executive leadership and other program managers to translate customers’ technology needs into service delivery programs.• Ensured that all program management efforts aligned with internal corporate requirements as well as the evolving needs of customers in multiple industries.--------------------EARLY EXPERIENCE--------------------JABIL (CONTRACT MANUFACTURING), BelgiumSr. Test Development Engineer / Project Leader (February 2003 - September 2009) PHILIPS CONSUMER (OEM - ELECTRONICS MANUFACTURING), BelgiumTest Engineer (June 1997 - February 2003)
Thomas Erkens Skills
Frequently Asked Questions about Thomas Erkens
What company does Thomas Erkens work for?
Thomas Erkens works for Synapse Its
What is Thomas Erkens's role at the current company?
Thomas Erkens's current role is Director of Quality.
What is Thomas Erkens's email address?
Thomas Erkens's email address is th****@****bil.com
What is Thomas Erkens's direct phone number?
Thomas Erkens's direct phone number is +164627*****
What schools did Thomas Erkens attend?
Thomas Erkens attended Uhasselt, Cvo Step Hasselt.
What are some of Thomas Erkens's interests?
Thomas Erkens has interest in Management, Economic Empowerment, Traveling, Soccer, Electronics, Education, Product Process Quality, Science And Technology, Software, Health.
What skills is Thomas Erkens known for?
Thomas Erkens has skills like Testing, Electronics, Six Sigma, Continuous Improvement, Process Improvement, Lean Manufacturing, Manufacturing, Program Management, Management, Cross Functional Team Leadership, Engineering, Product Management.
Who are Thomas Erkens's colleagues?
Thomas Erkens's colleagues are Ashlie Rusch, Daisy Dominguez, Monica L., Adam Palstring, Alberto Rios Beltran, Craig Reagan, Andrew Davis.
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