Leading a global team of Customer Success Managers (CSMs), my primary objective is to drive the adoption of LinkedIn's product portfolio within the world's largest staffing organisations. I am responsible for designing and executing a global strategy that positions LinkedIn as an indispensable partner, ensuring our products and partnerships drive our clients' business objectives and overall success.I work in partnership with multiple cross-functional teams, including sales, insights… Show more Leading a global team of Customer Success Managers (CSMs), my primary objective is to drive the adoption of LinkedIn's product portfolio within the world's largest staffing organisations. I am responsible for designing and executing a global strategy that positions LinkedIn as an indispensable partner, ensuring our products and partnerships drive our clients' business objectives and overall success.I work in partnership with multiple cross-functional teams, including sales, insights, technical support, billing, deal desk, compliance, product marketing, marketing, and business development, to deliver seamless client experiences. My role involves guiding regional CSM teams in executing strategies, monitoring performance, and achieving milestones. I foster a culture of continuous improvement through regular reviews, celebrating successes, and making necessary course corrections to ensure optimal outcomes.As a LinkedIn ecosystem and product expert, I actively participate in industry events, client round tables, presentations, roadshows and executive briefings. This engagement allows me to showcase LinkedIn's value and thought leadership, reinforcing our role as a critical partner for staffing organisations. By leveraging my extensive expertise in the LinkedIn ecosystem, I foster strong client relationships and drive their success, making LinkedIn an essential element of their business strategy. Show less

As a Senior Customer Success Manager (CSM), I partnered with our Large Enterprise clients to understand their hiring goals and business objectives and align these with their LinkedIn solutions investment establishing strong relationships to enable overall adoption and success. I assess client tool and technology architecture and make recommendations on how LinkedIn Talent Solutions can help clients achieve their business objectives. I then project manage the implementation of these… Show more As a Senior Customer Success Manager (CSM), I partnered with our Large Enterprise clients to understand their hiring goals and business objectives and align these with their LinkedIn solutions investment establishing strong relationships to enable overall adoption and success. I assess client tool and technology architecture and make recommendations on how LinkedIn Talent Solutions can help clients achieve their business objectives. I then project manage the implementation of these strategies, including a large helping of change management consulting to inspire the adoption of our cutting-edge solutions and products. I provide optimisation consulting across the entire product portfolio to ensure clients are achieving strong ROI, optimise the sales process, and build strategies while breaking down barriers preventing success. I focus on customer success and serve as a recruiting industry expert to make my client's overall recruiting engine stronger, better, and faster.I have spent most of my career to date working within Recruitment, championing LinkedIn's Talent Solution tools. I’m able to bring my personal and professional experience to the role; sharing the LinkedIn lessons, tips and tricks that I've picked up as a business leader with our clients. Ensuring the correct education paths are in place for their teams to fully understand the power of the tools, as well as helping decision makers analyse the data behind their solutions to guide and recommend business decisions. Show less

I successfully led a dynamic team through a period of rapid growth and transformation. My role encompassed a diverse range of responsibilities, including management, coaching, and training to team members to ensure they were equipped with the skills and knowledge to excel in their roles.I was also responsible for driving innovation and developing strategies that supported the core business and maximized the team's potential for personal and professional growth. I worked closely with the… Show more I successfully led a dynamic team through a period of rapid growth and transformation. My role encompassed a diverse range of responsibilities, including management, coaching, and training to team members to ensure they were equipped with the skills and knowledge to excel in their roles.I was also responsible for driving innovation and developing strategies that supported the core business and maximized the team's potential for personal and professional growth. I worked closely with the team to create a culture of excellence that fostered creativity, collaboration, and a strong sense of ownership.In addition to managing day-to-day operations, I also played a key role in the recruitment and retention of top talent, leveraging my industry knowledge to attract the best candidates and ensure a high-performing team. Through effective communication and strong leadership, I successfully motivated and engaged team members to deliver exceptional results and achieve business success.Attaining Excellence through Empowerment and Engagement. Show less

Tria Recruitment specialises in Technology and Business Transformation staffing. They provide a full range of permanent and contract recruitment services and these include Contingent Recruitment, Managed Staffing Services, and Retained Projects.

Took some time out to travel:Sri Lanka, Nepal, Thailand, Cambodia, Vietnam, Laos, Hong Kong, Taiwan, South Korea, Japan, Philippines, Malaysia, Indonesia, New Zealand, Fiji, Samoa, Hawaii, east coast of USA, Canada, Iceland, Sweden, Poland, Belgium, Hungary, Romania, Norway and Lithuania

At Redrock Digital / Managed Professional Services We design and build custom digital solutions for both public and private sector clients.By providing carefully selected teams and managing delivery effectively, we enable our clients to achieve their digital transformation goals across enterprise web and mobile applications. We work with clients closely, embracing collaborative and agile methodologies to deliver solutions that enhance their customers’ experience, increase commercial benefit and… Show more At Redrock Digital / Managed Professional Services We design and build custom digital solutions for both public and private sector clients.By providing carefully selected teams and managing delivery effectively, we enable our clients to achieve their digital transformation goals across enterprise web and mobile applications. We work with clients closely, embracing collaborative and agile methodologies to deliver solutions that enhance their customers’ experience, increase commercial benefit and add reputational value. Show less

Responsible for leading a team of consultants, delivering second to none contract resource in Online, Digital, IT, Telecoms and Financial Services. My role consisted of a mixture of account management and finding the people that nobody else could.

http://www.john-anthony.com/