Thomas Foss Email & Phone Number

Saint Paul, Mn

Manage and oversee all operational and back-room aspects of the brewery including filings and paperwork, financials and accounting, professional services and marketing, risk management, strategic planning, metrics and forecasting.Also assist with brewhouse and distribution operations as needed, including development of processes and procedures necessary to ensure efficiency and quality standards are established and met.

Edina, Mn

- Manage cross-functional teams of up to 20 people with budgets ranging from $100K to $2M--- Document requirements while managing communications and stakeholder expectations--- Enhance business processes, monitor adherence to plans and measure success of process improvements--- Coordinate user testing, development and delivery of training materials, creation of implementation schedules and identification of post-implementation support- Supervise staff of up to 10 technical personnel including full-time, temporary and vendor resources- Provide leadership in exploring, understanding and communicating how technology can be used to meet strategic and operational goalsKey accomplishments:- Managed the development and implementation of a loss mitigation, benchmarking and capabilities proposal designed to reduce claim costs by more than $100M annually- Improved underwriting risk assessment through the implementation of new tools, guidelines and processes which resulted in a $20M reduction in underwriting lost opportunity (leakage)- Eliminated over $4M in productivity and legacy system costs by managing the development and implementation of an enterprise underwriting workstation for more than 500 field personnel- Directed the consolidation of 1,700 users into a centralized technical support organization; benefits included improved IT service delivery, establishment of consistent hardware and software standards and reduction of operational costs by more then $500K annually and staffing by over 50%- Managed the development and implementation of an industry specific value proposition that included:--- Creation of more than 80 competitive advantage statements, 100 product and service fact sheets and 15 industry targeted campaigns--- Redesign of both the internal and external websites in conjunction with material development--- Development of multiple training modules designed to enhance the industry knowledge of underwriters, brokers and customers

- Managed IT resources, priorities and timelines for client-guided initiatives- Served as a primary contact for software development services with responsibility to provide cost estimates, meet budgetary requirements and manage developer workloads- Worked with staff to establish, educate and maintain coding standards and guidelinesKey accomplishments:- Led initial and ongoing development of an account management system which supported 500 remote users across 25 field offices- Managed a project designed to eliminate duplicate data entry and coding/billing errors for over 150 users through integration with new enterprise web service platform- Directed the development of an online system used for managing consolidated insurance programs which included subcontractor management, project cost tracking and real-time policy and certificate issuance for nearly 10,000 contractors

- Worked with clients to evaluate software development needs- Developed software to meet client expectations- Provided support for training and implementationKey accomplishments:- Built a wireless keypad voting application which was used at the customer's annual meeting to record the vote of thousands of share holders for their board of directors election- Conducted more than 30 Microsoft Access developer training seminars as a contract speaker--- Demonstrated the risks associated with various types of database design and normalization--- Educated students on the Access object model and discussed the properties and methods used in building desktop applications--- Built programming prototypes in Visual Basic for Applications (VBA) and demonstrated advanced concepts such as client/server programming, the Windows API, Access Security and Data Access Objects (DAO)