Develop and functionally test highly customized decision models using Sapiens Decision software to modify, remove, and create new rules for the Loan Selling Advisor application helping Freddie Mac make homebuying more accessible to all while maintaining a competitive advantage in the secondary mortgage industry.Support software deployments of new rules to the Selling System monthly through providing business validation to preserve the system’s data quality and integrity which safeguards its effectiveness when being used by banks and lenders to deliver loans to Freddie Mac.Communicate daily with business and software developer stakeholders clarifying updates to business rules to confirm all impacted parties are made aware of changes made to the application.

Improved the user experience of the Analytics and BI Center of Excellence help-request system by integrating the Nintex form with Alteryx flows and Tableau dashboards to isolate areas of different software where users are experiencing problems.Constructed the plans and initial framework for an Analytics & BI Center of Excellence datamart to allow SharePoint site and Tableau user group administrators easy access to information about their group’s software and license usage.Integrated Microsoft Office 365 software with Alteryx and Power Automate flows to complete tasks through automation which decreased request approval wait times and created more frequently updated SharePoint lists.

Created designated in-store areas to discard recyclable materials, reducing the amount of trash generated by store operations and furthering the message of “H&M Conscious.” Engaged in many activities requiring teamwork, helping create a sense of unity among the sales team which encouraged us to push ourselves and meet our high sales goals. Observed customers and listened closely to questions to ascertain the best clothing options and made recommendations accordingly.

Crafted user manuals for Motorola ASTRO® APX™ E5 Control Head Mobile Radio and APX 6000/6000Li Two-Way Radios to highlight unique radio functions and provide Exelon Utilities truck drivers with a simple and comprehensive transition to these new devices.Collaborated with a team to develop process tracking spreadsheets and MPP files assisting in managing the radio frequency tower remediation process to facilitate an on-time radio subscriber deployment.Developed five individualized project charters for the Exelon Utilities Land Mobile Radio projects to explain the distinctive hardware and software upgrades needed for each of Exelon’s operating companies.