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Tom G. Email & Phone Number

Software Engineer at Vonage at Vonage
Location: New York City Metropolitan Area, United States, United States 8 work roles 2 schools
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Current company
Role
Software Engineer at Vonage
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Tom G.? Overview

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Quick answer

Tom G. is listed as Software Engineer at Vonage at Vonage, a company with 2721 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Tom G..

Tom G. previously worked as Software Engineer at Vonage and Software Developer at Hcs, Inc.. Tom G. holds Bachelor’S Degree, Computer Science, 3.46 from Rutgers University-New Brunswick.

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Email format at Vonage

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Vonage

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Profile bio

About Tom G.

Tom G. is a Software Engineer at Vonage at Vonage.

Current workplace

Tom G.'s current company

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Vonage
Vonage
Software Engineer at Vonage
holmdel, new jersey, united states
Website
Employees
2721
AeroLeads page
8 roles

Tom G. work experience

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Software Engineer

Current
Oct 2019 - Present

Software Developer

Hcs, Inc.
  • Quickly master RPG and IBM i operating system via self-guided training and constant curiosity
  • Develop corrective SQL to identify and resolve data errors
  • Repair 2 - 4 program errors daily by working independently and with management to identify andcorrect bugs
  • Implement 2 - 3 new application features each week by communicating directly with clients todetermine the best solutions to meet their needs
  • Decrease issue resolution time through continuous self-motivated education
Oct 2018 - Oct 2019

Supervisor - Rutgers University Office Of Information Technology Help Desk

Piscataway, New Jersey

  • Motivated and developed my team by tracking and coaching employee performance
  • Enhanced skills of my team by learning new technologies and training consultants
  • Improved issue resolution time and user experience by serving as point for escalated calls
  • Organized and ensured accuracy of internal and external documentation
  • Handled irate users with clear and calm communication
  • Promoted 4 times in 1.5 years from Level 1 Consultant to Assistant Supervisor
Jan 2017 - Jul 2018

Network Support Consultant

Piscataway, New Jersey

  • Enhanced field network support by providing assistance to field consultants over the phone
  • Solved network specific issues over the phone and in person to users' satisfaction
  • Maintain duties of Level 2 Consultant
Sep 2016 - Jan 2017

Level 2 Consultant

Piscataway, New Jersey

  • Ensured Help Desk resolved all issues by independently following up with users who needed further assistance
  • Assisted Level 1 Consultants with advanced calls, taking over calls when necessary
Aug 2016 - Sep 2016

Level 1 Consultant

Piscataway, New Jersey

  • Solved software, hardware, and networking issues for university staff and students over the phone
  • Increased help desk efficiency by recording thorough and concise details for each issue
  • Ensured user satisfaction using excellent customer service and phone etiquette technique
Aug 2015 - Aug 2016

Consultant In Training

Piscataway, New Jersey

  • Training to work as a Level 1 Consultant
  • Customer service
  • General technical troubleshooting
  • Troubleshooting university technical systems including networking
  • Use of ticketing system to track user issues
Apr 2015 - Sep 2015

Software Tools Developer

Bridgewater, New Jersey

  • Reduced reporting time by introducing automation via a web interface using HTML andJavaScript
  • Enabled rapid prototyping of design solutions by learning new technology quickly
  • Ensured a cohesive product and fair workload by collaborating often with team members
May 2017 - Aug 2017
Team & coworkers

Colleagues at Vonage

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2 education records

Tom G. education

High School, Mathematics And Computer Science

South Brunswick High School
FAQ

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What company does Tom G. work for?

Tom G. works for Vonage.

What is Tom G.'s role at Vonage?

Tom G. is listed as Software Engineer at Vonage at Vonage.

Where is Tom G. based?

Tom G. is based in New York City Metropolitan Area, United States, United States while working with Vonage.

What companies has Tom G. worked for?

Tom G. has worked for Vonage, Hcs, Inc., Rutgers New Brunswick Computing Services, and Iconectiv.

Who are Tom G.'s colleagues at Vonage?

Tom G.'s colleagues at Vonage include Ani Cenalla, Ryan Legates, Penelope Braun, Lisa Moore, and Jehnna Trautman.

How can I contact Tom G.?

You can use AeroLeads to view verified contact signals for Tom G. at Vonage, including work email, phone, and LinkedIn data when available.

What schools did Tom G. attend?

Tom G. holds Bachelor’S Degree, Computer Science, 3.46 from Rutgers University-New Brunswick.

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